Usage

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  • Question
  • Updated 3 years ago
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How can I view my usage so that I can determine what I am doing to use up my plan. This month I have used 92% & have 13 days left on this billing period. Once before I bought an additional gb, which was a waste of money as I only used 10% of it before next billing period.
What uses up data?? Would appreciate being able to review how I am using data instead of just being able to see the percentage I have used. Thank you.
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Eleanor Watson

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Posted 3 years ago

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Dawn Haggard

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All I know is Facebook sucks down data..and any thing you download from the internet takes data.. And if you watch any streaming movies..that takes a lot of date. And if there is a gamer in your house their game system will suck it down too. Had to talk to my son about his X-Box one and to not download anything until the end of the billing period. I am on the Freedom plan and have lots more data but there are 3 of us here and it get used up.
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Dawn Haggard

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Oops lots of typos LOL got up too early, sorry.
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Brad, Viasat Employee

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Hi Eleanor,

We are working on making a more informative data gauge for our customers to view when they log into my.exede.net but I don't have an ETA on it. Lately there's been a ton of system updates with both Windows and IOS that seems to have snuck up on a lot of folks and gaming and streaming is a huge consumer of data. If you'd like to email me at exedelistens@viasat.com with your account information, I can look into your data usage to determine what is draining the data. 
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Rebecca Smith Hylemon

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It has been 3 days and it says I have used 7 g even though my box was down and my internet wasn't working! whats with that
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Old Labs (VS1-329)

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Consider installing and using a traffic monitoring application. For Windows 7, 8, and 10, I'd recommend the free version of GlassWire available at:

https://www.glasswire.com/

Most find the categorized breakdown provided by Exede a bit lacking and GlassWire can tell you in no uncertain terms where data is going. Once you know that, recommendations can be made to eliminate much of the unwanted data usage.   

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