Upgrading plan

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  • Question
  • Updated 3 months ago
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How to upgrade from Unlimited Silver 25 to Unlimited Gold 30. Easy to do?
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Luke Parks

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Posted 3 months ago

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Old Labs

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It's as easy as going online and a few clicks:

https://help.viasat.com/articles/General/How-to-change-your-plan

You'll be shown the plans you can switch to.

However, a better question might be what you're hoping to accomplish by switching plans? Specifically, what problem are you attempting to address with your Unlimited Silver plan? Sometimes bigger and costlier doesn't mean better.

Since speeds are not guaranteed, the real differences between unlimited plans are their data usage thresholds and the video quality resulting from different throttled speeds on detected video streams (again no guarantees on the latter speeds). 
(Edited)
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Admiral Korbohuta

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The online method hasn't worked for me in years. Nothing shows up and it says to call instead.

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Markgc, Champion

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Same here
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Old Labs

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Some have suggested that is because you would need to switch satellites, re-up for 2 years and it requires an installer visit - they want to deliver the bad news in person since some ignore fine print.
(Edited)
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Admiral Korbohuta

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When I switched from Freedom I was given the option of several unlimited plans that required new equipment along with a 2 year contract and also several Liberty plans that did not. I went with Liberty.
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ExSatUser

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Before paying more money, definitely ask what you are looking for and is it worth it.