UPDATE: One Week Later Same Song & Dance NO VOICE

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  • Updated 4 years ago
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C/S Exede Response today:  Thank you so much for providing that information. I had my Voice services look into this for you and we are showing that we are waiting for your previous provider to release the number. The schedule date we have for that is 3/2/2015.


I expected the response that you gave me, very good advice,  well, Yeah, I was told this before and I will believe it when I HEAR it.

 I was told the same thing on Feb 11th, again on Feb 18th, again today Feb 25th,

I was asked to call my provider which I did on Feb 18th and of course they blame you for not submitting a portal request, You blame them!!!

So now I'm suppose to believe this will magically happen on March 2nd?  I'm NOT holding my breath.
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Di Hare

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Posted 4 years ago

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kjboxers

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If you hold your breath you will die. I had the exact same stuff from Exede Voice happen to me, old company was blaming it on Exede for not requesting my number to be ported, contacted Exede over about a months time and they said the old company was the hold-up for not releasing my number to be ported.. so it was a vicious cycle.. well needless to say I had to cancel Exede voice because I could not do without phone service for another month. So as I said if you hold your breath you will die.. just bite the bullet give up on exede voice because it will never happen. 
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Exede Kimberly

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Hello Di, please send me your info to exedelistens@viasat.com as I'd like to check into this situation for you. Thanks.

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