Update account information

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  • Question
  • Updated 1 year ago
  • Answered
I am trying to access my account to update payment method & I don't remember my password. System is telling me I can't reset password on this account. Please help??
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Mara Gill

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Posted 1 year ago

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Mara Gill

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How long does it take to get help????
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Steve Frederick, Champion

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Mara, this is not a live chat, but an information exchange board.

You need to call 855.463.9333 or send an email to exedelistens@viasat.com for help. Be sure to include your account number and a phone number
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Brad, Viasat Employee

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Hi Mara,

You can also change your password by following these stepsĀ http://help.exede.net/articles/General/MyExede-Customer-changing-a-Username-or-Password