unlimited internet

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What ever happened to unlimited data? I use to have unlimited when I first sign up with exede , I change plan thinking I would not need unlimited. I went back in my account to switch back and it is not there anymore .
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Lou Wakeman

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  • frustrated

Posted 1 week ago

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Bev, Champion

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Plan change frequently. Those changes are based on the demand and number of subscribers on your beam. Since Unlimited is no longer available in your area,  your beam has too many subscribers to support any more unlimited plans.
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VeteranSatUser, Champion

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Which are not really unlimited to begin with.


Satellite internet providers were losing subs to 4G LTE providers who were selling unlimited plans so they combated that by offering "unlimited" plans of their own.


Neither type of provider is really giving unlimited internet either, but it sounds good.
(Edited)
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Andy Schack, Champion

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VetSat, very true. "Unlimited" has been all but destroyed as a term that can be taken at face value. At the Verizon store they tried to get me to upgrade my data to unlimited to which I replied "so how much data is in the unlimited plan?" without missing a beat they said 22 gigs. 

It's kinda like the guy who drove up to the convenience store and the owner was in the process of closing up. The guy said "hey, what are you doing? Your sign says you're open 24 hrs!!" the owner replied "yeah, but not in a row."
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Stephen Rice

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Any customer can have a car painted any color that he wants so long as it is black.
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VeteranSatUser, Champion

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I have also heard there is a sucker born every minute.

Cell phone companies live by that phrase.

At least Viasat offers the most "unlimited" data compared to Verizon or Hughesnet. In some cases 2x more. Now queue the marketing line..."we offer twice as much unlimited data!"
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Bev, Champion

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Well, you might get slowed down or deprioritized but, you modem will still connect to the internet so, yes, you have unlimited data, at what speed you can use that data, well that depends on a lot of factors, number one being if you have used all of your PRIORITY data or not.

Same for those Unlimited cellular plans, sure, up to usually 20 something odd GB per month fast speed then, slower for more data after that.
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Stephen Rice

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With that logic, all plans are unlimited, including Liberty 12.  I know my Liberty 12 plan is unlimited.
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VeteranSatUser, Champion

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Exede Classic 12 was unlimited with that logic!
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Jim16, Champion

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"Any customer can have a car painted any color that he wants so long as it is black."

"When the Model T first came on the market, customers could get almost any common color... except for black!  Blue, gray, green, and red were all available, but not black. The first black Model T didn’t roll off the assembly line until five years later. Towards the end of the Model T’s life, six new colors were introduced, from Royal Maroon to Phoenix Brown to Highland Green."  ( Dang!  I've turned into Jab! )
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Jim16, Champion

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"Any customer can have a car painted any color that he wants so long as it is black."

"When the Model T first came on the market, customers could get almost any common color... except for black!  Blue, gray, green, and red were all available, but not black. The first black Model T didn’t roll off the assembly line until five years later. Towards the end of the Model T’s life, six new colors were introduced, from Royal Maroon to Phoenix Brown to Highland Green."  ( Dang!  I've turned into Jab! )
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VeteranSatUser, Champion

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Noooooooooooo
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Stephen Rice

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True in the beginmimg and end but the Model T was still only produced in black for over a decade. Streamlining production is how Ford got the cost down to $260 per vehicle.
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Brad, Viasat Employee

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Plans will vary by location and availability. It sounds like you are probably in an area that we suspended our unlimited offer in favor of Liberty Plans due to high demand and network capacity. Plans will vary from time to time and if any account changes are made you will only be able to upgrade under the current offers. 
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Todd McLeod

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I just had this same argument with you people; I changed plans online and nothing ever popped up to say that my unlimited plan might not be available if I try to switch back. Well, now its gone, and I basically stuck with this Liberty package that sucks.  Oh BTW thanks for the free zone at 3am which benefits no one except the unemployed gamers
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Matt B, Viasat Employee

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Todd, when you change your plan online, directly above the submission button are the terms and conditions.  It is stated very clearly that you may not be able to return to a previous plan, and that only plans currently offered will be available to you.

 
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Todd McLeod

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Well, you got me there I guess.....I didnt see that......I apologize.....but it still doesnt change the issue I have and how I feel your company is handling it
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Stephen Rice

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Whats wrong with the Liberty plans?  I have software on one of my computers that automatically downloads content from 3 am to 6 am while I sleep.  I work a regular 8 to 5 job just like everyone else.

I have no desire for an "unlimited" plan.  I frequently use more than 150 GB a month on a cheap Liberty 12 plan.
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Todd McLeod

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our service has slowed right down to a crawl on this plan. 
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Stephen Rice

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It will slow to a crawl during primetime if you have used all of your priority data.  The solution is to take advantage of the free zone so you don't use all of your data.