Unlimited 35 business plan

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3Mbs DSL user here, with fiber option probably 18-24 months off - and need to find a way to get some extra speed until its available.

In my area (Massachusetts), for residential plans all I have/see is the 12Mbps LIberty Plans - 12/25/50 GB plans for 50/75/100 per month and I assume they are all on the 'old' satellite.

For the business plans I see a Business 'Unlimited' 35 Plan that is supposed to give me 35Mbps and 75GB of data (plus static IP address and 'priority connection' during the daytime for $175/month

Should I assume these plans are on the new satellite, and that they would likely perform better than a residential plan? I run my own business from home, so I could order either residential or a business plan - anyone experience the performance of the higher cost business plan over the regular residential plans?


I know I can get out of any contract by paying $15/month x the number of months left, but hate to go thru the hassle if the reviews here (and just about every else on the internet) are representative of the service I should expect.

BTW: I would be adding this to my DSL service, not replacing it, for those times when I need to do VPN and other latency-dependent tasks.

Streaming videos (i.e. Netflix) is very low on my list of requirements, and most days I am done with work (and the need for speed) at 6PM.
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Ed

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Posted 1 year ago

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J&J

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With ViaSat, you can't assume anything.

If all you can get is a 12Mb speed, then that is probably (with a high level of certainty), supplied by the "old" (ViaSat-1) satellite.  I am inclined to think the business plan could be supplied by either of the two satellites.  If your business is your livelihood, then you should only consider the business plan.  The speed priority on the ViaSat network for a business plan is leaps above residential.  Do not expect to see 12 Mb downloads on a regular basis on a residential plan.  However, You will nearly always get your rated speed on the business plan. 

I have read on the ViaSat website, that the unlimited business plan has a data cap and the effect of exceeding that quantity of data within a billing period is a de-prioritization, but only during night hours.  Your speed would not be reduced during the day after exceeding the data cap.  Check the ViaSat website to see the latest conditions of business plans.

I recommend the business plan, based on dependability.
 
(Edited)
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BBwithdrawls

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I researched the business plans heavily based on a possible 'Higher Priority" all I could see in added value was a static Ip and I hefty install price which  you could actually bypass by going residential and then flipping to business as there  would be nothing to install, they claimed it was a Better install with conduit for the 299 fee?  anyway as far as a higher priority when i tried to get it in writing but nothing , they offered easy care as well , lets be clear unless its an SLA in writing there is no higher priority other than someone uttering the words 
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Brad, Viasat Employee

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I haven't seen much on if our business plans have shifted to ViaSat-2 just yet. I believe those are on ViaSat-1 at the moment but I would expect us to see those plans on ViaSat-2. Since business is handled by a dedicated department that's something that can be asked if you want more information on the plans
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Aaron Harchak

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This is an old thread but I am running the Viasat Business Unlimited 35 plan now. I am currently on the Viasat 1 satellite.  At least for me, daytime speed is as advertised, download runs between 25-45Mbps and upload between 4-5Mbps. After 5:00PM it slows some but overall it works really well as long as you understand that there will be a ~660ms lag for everything. Having said that, I am able to video conference well and reliably on a daily basis and run remote desktop connections with minimal frustration. I manage my data usage closely and have not run over the 75GB soft cap so I can not speak to the performance once deprioritized. 
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Corey Anderson

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My wife is wanting to teach from home and I think the Business Unlimited 35 plan would be the way to go. The best plan we can get on residential is the Silver unlimited 25 but from what I can tell especially from your post this would give us the speeds she needs when she needs it. Mostly she would be teaching from 5am to 10am in the mornings with occasional evenings. We would hav e a Verizon Hotspot as a backup just where I’m at Verizon is so weak even a booster only helps marginally .
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Will Seemore

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Corey, unless you can throw a rock to where Aaron is at there is no guarantee you will have a similar experience when it comes to Viasat or any other type internet service that is not hard wired. It is a crap shoot. If you are in an area that gets heavy rains you will likely get service interruptions during storms with satellite.
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Corey Anderson

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It really depends here. Sometimes you get the summer showers and sometimes it can be dry for days. Just really don’t know. the weather is unpredictable anymore. But just seems that if you are going to go the Satellite route business is the way to go. Otherwise you don’t know where you will be at in the priority of things. Oh and about 10 miles up the road Viasat 2 is available but not here.
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Jim16

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What speeds are you getting on your Verizon plan Corey?  Does teaching involve streaming video?
(Edited)
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Corey Anderson

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That’s all it is really video conferencing. Which satellite should work pretty good for even with the lag. I don’t think she will use more than 30 - 40 gigs per month. 
Just did a speed test on Verizon it’s been performing pretty bad lately. Either the foliage on trees or when Verizon decided to dump the plan the really deprioritized it. Even my microcell is having issues with phone calls. Anyways I got 2.9 down and .41 up with 65% packet loss. 
In the mornings I’m hitting upwards of 12 down with about 1.5 up with no packet loss. I do have weak signal like -114db. But I have two Wilson M2M in-line boosters which puts me down to around -100db. I’ll keep the hotspot for Netflix but Satellite seems like the best course of action for her to be able to work from home. It’s 175 a month but if it saves mileage on a vehicle and saves about $130 a month in gas it actually isn’t a bad deal. Just as long as it works. 
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david, Champion

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I would think video conferencing is streaming video both ways but I really don't know. I would ask what resolution the video is in (360p, 480p, 720p, standard def., HD  or however they measure it). If it's not low resolution you're going to have problems. Depending on how much you might have problems anyway.
(Edited)
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Corey Anderson

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Well they recommend you have a 2 megabit upload. So it’s not going to really be HD. I think the Viasat 480p is set to 1.1 megabit upload so I would think it would work. I’ve seen people with uploads under a megabit and still be able to teach. I also don’t know since this isn’t typical streaming of video if the video limit will apply. When you watch the videos on youtube of the video quality its not that great really, But I did make the leap and signed up for business. 35 and it will be installed tomorrow. So I will keep everyone up to date on how my experience is good or bad.
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david, Champion

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I wasn't talking about the speed, I was concerned about the amount of data used. As the resolution increases, data use increases a LOT. 
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Corey Anderson

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So each class uses 60 - 80 megabytes. My wife plans on teaching about 30 of these a week. So actually that comes out to about 10 gigs per month. A lot less than I was figuring. Wow we may have a lot of data left over each month.
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Steve Frederick-VS1/Beam314, Champion

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Corey, Please let us know how this works for you. 60 - 80 megabytes per class seems very low, unless her classes are very short.
(Edited)
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Corey Anderson

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A class is 25-30 min. I will gladly let you all know. It will be installed this afternoon. That does seem low like you say more like half a megabit video stream..
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Corey Anderson

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Speed test at 6:55 eastern on Business 35
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Steve Frederick-VS1/Beam314, Champion

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Good download, too bad the upload is so low.
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Corey Anderson

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Is it sad I’m happy with that. Better than the .5 I’m normally getting over cellular.
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Corey Anderson

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Update on this. I work in IT so I was curious just how bad the VPN experience would be. While I was able to connect to VPN without issue and browse to files although slower remote control sessions timed out after 2 minutes.