Unknown Data Hog.

  • 1
  • Problem
  • Updated 5 years ago
  • Acknowledged
Archived and Closed

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My usage all the sudden 10GB, i check my usage twice a day and i know to use not more than 333Mb a day. This morning i check 6 GB and all the sudden its already 10GB at 8PM. I have nothing that hog data 4GB in leas then a half day and i know better than that not to watch video unless on free time 00:01-5am.

And we as customer need a better data meterage so we can check where the data went what time what date etc. Because i read online exede usually using customer data for automated exede update without the knowledge of the customer and eat up a lot of GB of customer data.
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Ary Menaka

  • 18 Posts
  • 3 Reply Likes
  • piss off

Posted 5 years ago

  • 1
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Ary Menaka

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http://exeded.wordpress.com/2013/05/0...

Check links above as reference
Photo of Ary Menaka

Ary Menaka

  • 18 Posts
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https://community.exede.com/exede/top...

Link above also for reference why this have been an issue for lot of us.

I demand fix to this and a better online meterage and be able to see what the usage what website the usage went, how much data we use, what time and date etc.
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ExedeKarmin

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Ary,

I understand your concerns about your data usage.  I will be more than happy to go over your data usage information with you. Please send me an email to exedelistens@viasat.com with your account and contact information.  I will contact you and discuss your usage categories with you.  I look forward to addressing your concerns.  

Suggestions and comments about a more detailed usage meter have been forwarded to the appropriate department.

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