Printer doesn't work

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  • Updated 3 years ago
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  • (Edited)
I'm not happy with this service. It constantly kicks me off and I bought a cable for the printer(like he told me to) and it still don't work. All this money spent and it is not the service that you promised.
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Joanne Lowery

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Posted 3 years ago

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Kaotic Technologies

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Sounds like a customer driven issue. No disrespect....but if you are having trouble connecting a printer, then this service is goingbto be a crash course in brain surgery.

So.... whats your fist problem, and we will teach you how to fix it.
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Diana, Viasat Employee

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Hi Joanne,   We can certainly take a look at your account.  I know this is frustrating.  Please send your account and contact information to exedelistens@viasat.com or call Exede Internet Customer Care at 855-463-933.   Thanks
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Starring Matter

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Exede doesn't sell printers, so how your printer works (or doesn't) has nothing to do with them.  Even if your printer is wireless, it should work regardless of weather or not you have an internet connection (LAN, not WAN), so, again, not an issue with your Exede service.  

Do as Kaotic suggested, post your issue here, without the vitriolic rhetoric, and someone will be able to help you.
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Bev, Champion

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Yep, printers work fine, I have two wireless printers on my LAN and, both work fine, even ePrint works fine on the HP printer that has it.

Calmly describe what it wrong and, what you have tried so far as well as any error messages you are receiving and, the brand and model number of your printer and, we will try to help you.