My download speed is less than 1MB/s. This status doesn't change enough to mention if I remove the router and hook directly to modem. Upload speed is between 3 - 4 MB/s. At this point I'm not seeing a difference between the dialup I had and this service.
Bill, there is something wrong with your Exede equipment or the dish. You should send an email to the Exede moderators at firstname.lastname@example.org,
along with your account number and a phone number. They have the tools
to look into your modem to see if there are any problems.