Unable to connect to imap e-mail on windows 8.1

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I am converting from my old machine, XP Pro, to a new machine, Windows 8.1. Because of this I am having to establish a new e-mail client. I started with Windows Live Mail and was successful in setting it up and actually transferred the outstanding messages in my 5 accounts to the new machine. The next day I was unable to connect to the server.

I have tried all kinds of things including two different clients, uninstalling and installing, different ports, security, bad language, nothing works. I can still read and post e-mail on the old machine so the server seems to be okay. I get the same type of error message from the three different clients. I am using imap settings of income port 993, outgoing port 25, SSL, etc.

Since it did work at first and I get the same type of error from three different clients I believe the problem is with Windows 8.1. Does anybody have any suggestions of advice? Can I ping imap.gmail.com port 993 to see if that works?

Thank you

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Michael Dietz

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Posted 6 years ago

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