I can not access my router. The people who came to set up the system were not very knowledgeable in the system. I have not had access to the router since the system was installed. the default User and Password has never worked. I really believe they installed a used system and it was never reset to default. I want to have access to monitor who is connected to my system. I have asked about this a couple of times and not really received any help other than they say to reset it. I do not know how to do this and would like detailed instructions on this. Also I would like to be able to change my wifi password from time to time and without this access it is not possible.