Internet has slowed down to unbearably low speeds over the past several days. Have considered using smoke signals to communicate with the outside world. What can be done besides switching to a different provider? 
Posted 11 months ago
Bev, Champion
Diana, Viasat Employee
Alex, Viasat Corporate Communications
No trouble here. Although i was down to about 118 mbps at dinner time.
ahh so there is our speed. I have not seen over 2 mbps this month myself usually not even 1 mbps.
Steve Frederick, Champion
What del bert hasn't mentioned is that he is not on Exede, but a ground based ISP.
He is just messing with your mind.
He is just messing with your mind.
This is an everyday
thing..... has been since we got the service
thing..... has been since we got the serviceSteve Frederick, Champion
Sebastin, if these are the speeds you are getting at all hours of the day, especially in the mornings or early afternoon, then you might need the Exede folks to take a look at your modem and see if you need a service call.
Send them an email at exedelistens@viasat.com. Include your account number and a phone number, along with your description of your slow speed problem.
Send them an email at exedelistens@viasat.com. Include your account number and a phone number, along with your description of your slow speed problem.
josh
Bev, Champion