trying to reset apple Id. where is reload button

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  • Updated 4 years ago
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Photo of Deborah Belden

Deborah Belden

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Posted 4 years ago

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Photo of A. Everett Neuman

A. Everett Neuman

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Hi Deborah,
Here is a website explaning how to reset you Apple ID: https://iforgot.apple.com/appleid

Here is how to setup a new Apple ID: https://appleid.apple.com/account

You did have an ID for the phone before, right?

Hope it helps,
Everett
Photo of Deborah Belden

Deborah Belden

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Thank you. I have that info but I got a msg to reload the page. I've pushed on the icon but nothing happens.
Photo of A. Everett Neuman

A. Everett Neuman

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Have you pulled the battery out, then re-inserted it. This should cause a total re-boot of the system.
Photo of ExedeKarmin

ExedeKarmin

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Hi Deborah,

Were you able to get your Apple Id reset?

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