Trying to make a payment

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  • Problem
  • Updated 3 months ago
  • In Progress
I am trying to pay a past due balance and it keeps saying system unavailable, what does that mean? The information I am putting in is correct, just curious if anyone has run into that.
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Jacob Lewis

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Posted 3 months ago

  • 1
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Diana, Viasat Employee

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Helli Jacob,  Please call Customer Care at 855.463.9333.  They will take your payment.  Your account may be suspended.  
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Jacob Lewis

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Hey Diana thank you for the response, I sent a message via customer care I have been working with someone in your dept about my account and do not want to share too much here but I had to get all new accounts for everything. I been working with someone back on Friday and I emailed customer care.