Trying to get you to resolve the problem of my data used up on May 25th

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  • Updated 1 year ago
I am now getting an email from you saying Case Closed? I have been contacting you for a week and the last two days to find out why most of my monthly data was used up in one hour on May 25th. If you keep stalling it will be time for my new monthly allowance to take place. So unhappy with you.
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Bonnie Campbell

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  • very upset

Posted 1 year ago

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Bonnie Campbell

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Please add back at least some of my GBs and don't charge them against my account
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Brad, Viasat Employee

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Hi Bonnie

If you sent an email to exedelistens@viasat.com but haven't replied in a few days the case may be closed due to inactivity. You can email us again or you can call us at 855-463-9333. and we'll be able to further assist you.