Trouble with service

  • 2
  • Problem
  • Updated 2 years ago
  • In Progress
  • (Edited)
Worst company ever! Never has worked! Call make appointment with service tech, want to charge me 85. Dollars, for what? don't show, don't call, lose time from work! Do not sign up with this company, you will be greatly disappointed. Just read everybody's blog. Just read everyone's blog ! not one happy customer. This company needs to be investigated by authorities for Fraud!
Photo of al

al

  • 3 Posts
  • 0 Reply Likes

Posted 2 years ago

  • 2
Photo of Bruce Staten

Bruce Staten

  • 6 Posts
  • 5 Reply Likes
I agree 100% this company is nothing short of fraudulent. promises they make cannot be fulfilled. will cancel as soon as I can. probably pay penalty, but they will pay the most...I tell everyone I co.e in contact with not to use the people.
Photo of Diana

Diana, Viasat Employee

  • 2243 Posts
  • 424 Reply Likes
Hi Al,  I'm sorry you feel that way. Of course we care about our customers and I'm here  because we don't want to lose you! Let's get to the bottom of this, please send an email to exedelistens@viasat.com  to us for additional assistance.
(Edited)