Trouble changing password

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  • Updated 1 year ago
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I have chatted and talked with customer service about changing password for my modem and router. Nothing they told me to do worked. So I wanted to connect my smart phone and internet together. Did not work.

Note: This conversation was created from a reply on: How to change password.
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Margaret Myers

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Posted 1 year ago

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Brad, Viasat Employee

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Hi Margaret, 

If you are referring to the router and do NOT have the exede speedboost you might want to contact the manufacturer of the router (linksys, Cisco, etc). This is a pretty basic way to change the WiFi password: http://www.wikihow.com/Change-Your-Wi-Fi-Password