Took out 1st months payment already and they didn't say the where

  • 1
  • Problem
  • Updated 1 year ago
Yall took out the 1st months payment already without saying you were doing so
Photo of stacy glass

stacy glass

  • 2 Posts
  • 0 Reply Likes
  • indifferent

Posted 1 year ago

  • 1
Photo of Deku

Deku, Champion

  • 712 Posts
  • 336 Reply Likes
well if ya have auto pay then it will be taken out automatically. but they would prefer you would have auto pay cause if not then itll mess up onto your data. i have mine onto auto pay and it works wonders! :3 you might want to call exede and tell them if you can make manual payments. (like i said id just leave it as auto pay cause if not then itll lead to some problems.)
Photo of stacy glass

stacy glass

  • 2 Posts
  • 0 Reply Likes
No not auto pay. We just got it. They tooknow out the payment after they installed it. I've only had it for today makes 4 days
Photo of Deku

Deku, Champion

  • 712 Posts
  • 336 Reply Likes
OH!!! that kind of payment... well if ya have it only 4 days. then they tell you at first they will get the payment after 2 days of the installation. that is how it goes. 
Photo of Joan Vannortwick

Joan Vannortwick

  • 37 Posts
  • 13 Reply Likes

Sorry for your aggravation.  Been through it all with this company.......burned out!!  Welcome to exede.  Praying for other internet companies to form under the Trump admin!

Photo of James Harman

James Harman

  • 39 Posts
  • 10 Reply Likes
You don't get 30 days of service then pay for it, you pay for it then get 30 days service.