Too much data being used.

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  • Updated 11 months ago
I just signed up and got an install yesterday 12/2 at 2:00 pm,I used it to just surf for a couple of hours (No video) and it showed I have used 2.2 g,I asked the installer if I should turn off the modem overnight and he said no it does not use any data....Wrong, I got up this morning and my usage was at 4.4g....help
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Brian Lewis

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  • pissed

Posted 11 months ago

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Bradley

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Biggest culprit is your devices were probably enjoying updating overnight. Cut off automatic updates, cloud backups, and enjoy data conservation.
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J&J

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Brian Lewis

You got off easy.  I have a guest that bought a new computer and was happy the next day, telling me what a cool machine it is.  He sat up all night using it and watched it do things he didn't understand.  Below is a screen-shot of the data that was used.  I pipe the Internet around here using Ubiquiti dishes  (this is a big place) and he was served by one of those dishes.  In just under 12 hours he used over 15GB doing "nothing big" whatever that means. I can only attribute that usage to Windows 10 setup and updates.  I think Windows 10 updates are not all detected as "Windows Update" on data counters.  Some download data blocks are just seen as file transfers.

If you have a Windows 10 machine and it saw the Internet was connected, it may have gone shopping for update data and burned through your data.  This is why I said you got off easy:


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Stephen Rice, Champion

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Thanks a lot. Now I want some pecan pie because of that stupid graph.
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Brad, Viasat Employee

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I think that's very likely. A lot of those updates are sneaky and a lot of times have very little to show after outside of a major toll on data. If you email us at exedelistens@viasat.com we can review it for you.  
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J&J

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Ummm... sorry Steve, it wasn't my choice for the colors.
 
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Stephen Rice, Champion

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Thanks to this thread, I now have a pecan pie. I picked up some garlic as well.
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Bev, Champion

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The perfect desert for the roast venison loin I'm doing tonight. :)