This is getting RIDICULOUS! Ive been with Exede quite a while, I have watched the congestion issue grow worse and worse the past couple years. Over a year ago I switched to Exede 10. The lowest data plan I could get and keep my free zone from midnight to 5 AM. I told them I REFUSE to pay for more data at "restricted" speeds during peak usage hours. For a long time it worked out well. I would go into data restriction the final 3 or so days on my billing cycle ... AND COULDNT EVEN TELL! The last 4 or 5 months this is NOT the case! Now when I go into restriction my speed doesnt matter, NOTHING WANTS TO LOAD! NOTHING! And now, more often than not it doesnt even allow the page to load, it redirects me to a page reminding me I have exceeded my data usage and prompts me to buy more. That is not "speed," that is a direct interruption/interception of my data!
After waiting 3 YEARS for unlimited, it has FINALLY (Sept I believe) become available on my beam, for an ADDITIONAL $100 a month! $100 MORE a month, DOUBLE WHAT I AM PAYING NOW WITH MY EXEDE VOICE! is a pretty hard hit for someone on a fixed income, not to mention that I will STILL be on the same overcrowded beam I have suffered with for 3 years now???? OK, so pay $100 MORE a month, lose my 5 hour daily free zone, AND still deal with ridiculously slow speeds during peak hours? But they promise me "up to" 25 Mbps! Yea right, Ive seen the trouble they have providing me the "up to" 12 Mbps I am "supposed" to be getting now! During peak hours we are frequently below 1 Mbps. So I am left to ask ... WHATS IN IT FOR ME?
OK so now I have established a theory of manipulation of our speeds and data, the only thing that comes to mind is .... "BUT WAIT, THERES MORE!" For approximately a year we averaged 3 days under restriction, our highest being 5 days, except for ONE MONTH we fell asleep streaming videos and went 7 days in restriction. September when unlimited became available ... 2 WEEKS RESTRICTED! October I spent a week in the hospital and the wife stayed with me. Everything was turned off and still ... A WEEK RESTRICTED! Now here it is November, my data reset 2 days ago on 11/12, and it is now 11/14 and we have used over 60% of our data already??? NO STINKING WAY!! At this rate we will exceed 70% tomorrow and be in restriction by the end of the week?? We have no new devices, programs or apps. We monitor EVERYTHING we do online. We have everything set to update manually or during our free zone. We have no neighbors close enough to jump our wifi AND it is password protected. I am LITERALLY sitting here watching our usage go up! I have turned off EVERYTHING except the PC I am writing this on and every program other than my browser, yet our usage has gone up about 6% in the past 2 hours.
Im sorry but I can not help but feel this is a deliberate "push" to force us into unlimited, and bilk another $100 a month out of us! I have been waiting to see how Exede was going to handle the loyal customers when "2" and unlimited came in. I guess my experience so far says it all!
After waiting 3 YEARS for unlimited, it has FINALLY (Sept I believe) become available on my beam, for an ADDITIONAL $100 a month! $100 MORE a month, DOUBLE WHAT I AM PAYING NOW WITH MY EXEDE VOICE! is a pretty hard hit for someone on a fixed income, not to mention that I will STILL be on the same overcrowded beam I have suffered with for 3 years now???? OK, so pay $100 MORE a month, lose my 5 hour daily free zone, AND still deal with ridiculously slow speeds during peak hours? But they promise me "up to" 25 Mbps! Yea right, Ive seen the trouble they have providing me the "up to" 12 Mbps I am "supposed" to be getting now! During peak hours we are frequently below 1 Mbps. So I am left to ask ... WHATS IN IT FOR ME?
OK so now I have established a theory of manipulation of our speeds and data, the only thing that comes to mind is .... "BUT WAIT, THERES MORE!" For approximately a year we averaged 3 days under restriction, our highest being 5 days, except for ONE MONTH we fell asleep streaming videos and went 7 days in restriction. September when unlimited became available ... 2 WEEKS RESTRICTED! October I spent a week in the hospital and the wife stayed with me. Everything was turned off and still ... A WEEK RESTRICTED! Now here it is November, my data reset 2 days ago on 11/12, and it is now 11/14 and we have used over 60% of our data already??? NO STINKING WAY!! At this rate we will exceed 70% tomorrow and be in restriction by the end of the week?? We have no new devices, programs or apps. We monitor EVERYTHING we do online. We have everything set to update manually or during our free zone. We have no neighbors close enough to jump our wifi AND it is password protected. I am LITERALLY sitting here watching our usage go up! I have turned off EVERYTHING except the PC I am writing this on and every program other than my browser, yet our usage has gone up about 6% in the past 2 hours.
Im sorry but I can not help but feel this is a deliberate "push" to force us into unlimited, and bilk another $100 a month out of us! I have been waiting to see how Exede was going to handle the loyal customers when "2" and unlimited came in. I guess my experience so far says it all!