TIVO

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Can Tivo be used with Exede?
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Steve

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  • somewhat frustrated.

Posted 4 years ago

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jimpryde

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Steve,
While I'm not currently using Tivo, I have in the past. All it requires is any internet connection, be it via an ethernet or wireless connection. Unless you're using Netflix or other installed applications, Tivo only needs an internet connection to download program content. If I'm not mistaken, it even would do so during the 12-5 hours. If you want to be sure, check out Tivo's technical support on their web site. Their support is top notch, and they were always able to answer any questions I had. That included fixing a problem Charter couldn't solve, regarding a cable card installation. 

Jim
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Alex, Viasat Corporate Communications

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Jim is correct, TiVo should work just fine with Exede + your wireless router.
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julie smith

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What about FireTV?  I tried to use Chromecast with a wireless router but the Exede Voice modem doesn't seem to want to let the thing work. I tried 2 routers - no luck.
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jimpryde

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I have successfully used a Chromecast and Amazon Fire TV Stick with my current Exede and Wireless Router combination. My router is a TP-Link, purchased from Amazon about 6 weeks ago. In my experience, the Chromecast may need to be re-initialized (hold the button on the unit for 15 seconds) then go through setup using the web or the application, which you can download from the Google Play Store. As for the Fire Stick, I had a heck of a time. It warned me of a slow connection at initial setup and software download (even though other devices were fine) and when it goes to sleep, it has a hell of a time connecting to the network again. I have informed Amazon of this issue, and am hoping for a fix in the form of a software update. 
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julie smith

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Hi - thanks for your reply. I've tried a high end D-Link and a Netgear. Neither would ever work and I've set up many networks over the years. I think it's the Exede Voice modem that's messing everything up. 

Instead of an Amazon FireTV Stick - I was going to get the box. Will that work?
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jimpryde

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Where is the process failing for you? Can you describe what's happening? Remember that your devices and the media streaming box need to be on the same SSID. If you have a 2.4 and 5Ghz band set up, they aren't the "same" network. I can't see where the modem would be causing a problem, unless the high latency of the satellite connection is creating some problems for setup. 

The box is likely a better bet with Amazon, despite it costing more. It will have a more powerful antenna. I notice that my connection strength is fairly weak, considering my TV is located about 30 feet from my router, which, admittedly, is sitting inside a closet on the other side of the wall.
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julie smith

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It's been about a month so can't say with 100% conviction but the D-Link kept saying LImited Internet Connection and the Netgear would say the Chromecast was connected on the TV screen but not on the laptop (or vice versa).  I will try again this evening. 

Yes, I thought Amazon box might be easier but I wonder if the same thing will happen with the voice modem. I wish I could get enough cell service to ditch that thing but not until a new tower goes up near me in the future. I've tried 3 different carriers and none of them work.
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jimpryde

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I understand. I'm literally 9 houses away from Cable service, DSL was absolutely awful, and we just got out of a stint with a cellular provider (Millenicom.) They were great, but they provided a no-contract service agreement on Verizon's network via a Pantech hotspot. Verizon decided that only Verizon customers could use their network and Millenicom closed its doors. I found Verizon's terms to be less than stellar, so I went with Exede. I have been mostly pleased thus far. 

The D-Link's error may be tied to the latency of the satellite, or perhaps your install isn't quite perfect. Check the modem status via it's web interface. I believe it's 192.168.100.1 (or 1.100) -- I'm not home, so I can't check from here. Look to see if there are any red warnings regarding your installation. My only one is cable resistance, due to the length of the connection between the satellite and the modem, and going through a handful of adapters. 
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julie smith

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That's where the voice modem comes in - if I recall correctly, I can't get to the wireless router (192.168.1.1)  - my IP address is coming through that other modem and it's somewhere in LA or GA off the satellite (I'm in NC). I will get messages from Google that someone in LA or GA got into my account - first I was freaked and realized it's coming from Exede. I guess i can always just take the voice modem out of the picture each time I want to use the tv box but that's a pain.

If I put the router address in the address bar, I can't get to it to configure, etc.  - that's what I last remember when trying to get this thing to work.

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