Tips for a smooth cancellation?

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  • Updated 2 months ago
I hate changes, but I'm afraid a 6 year relationship with Viasat is coming to an end as a better option came to my attention for my interweb needs.  The timing is appropriate as I have felt that there's been no refresh in options for residential for quite some time.  At least in my area.  I should get my new connection within a week, and will know rather quickly if it will be the right choice for me.  This should put me safely before my next billing cycle on the 4th to cancel service and start the return process.

Now what concerns me is over the years I have read people's posts on here with their issues on cancellations and returns.  To help avoid common mistakes, anyone have any pointers on a smooth cancellation?  I read the Help section and looked at the flyer on how to return equipment, but lets face it.... I have a feeling if the warehouse is picky like Verizon Wireless' return warehouse and will charge for the simplest of errors.  "Oh you shipped the return on Tuesday instead of Wednesday?  Sorry that's $300." LOL exaggerating of course but you get the point.
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Posted 4 months ago

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