Tier 2 Customer Service Tech is EXTEMELY Rude!

  • 1
  • Question
  • Updated 4 years ago
How do I get to a Tier 2 Customer Service Tech Supervisor? I'd like for someone to pull-up my account and see who I just spoke with and help me resolve not only a speed test issue but rude customer service
Photo of Don Helle

Don Helle

  • 3 Posts
  • 0 Reply Likes
  • Disappointed

Posted 4 years ago

  • 1
Photo of Steve Frederick-VS1/Beam314

Steve Frederick-VS1/Beam314, Champion

  • 3205 Posts
  • 2065 Reply Likes
Don, send an email to exedelistens@viasat.com, along with your account number and a contact phone number, and a description of your problem.