This past month I never saw my usage meter reset; We have had the 20 Gbyte promotional data amount, with 10 Gbyte per month normal. My MAC is 00A0BC4553B3. Right now (5/17/2015) my usage meter shows 20Gbytes and only 4 days into new billing cycle!
Hello Michael, If your usage meter as not reset as of yet this could be an internal issue that needs to be fixed on our side. Please send your account and contact information to email@example.com. Thank you for posting.