This Outage Is Causing Some Nerves to Fray

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  • Updated 1 year ago
Times like this bring out the best and worst in people.
Just imagine how it was and is for the poor people in Puerto Rico.
Some still don't have electricity after almost a year since their hurricane.
Puerto Ric is a real tragedy. A Viasat outage is not. 
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John Postizzi

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Posted 1 year ago

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Hfcomms

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Shows how over dependent they are on the 'net'.  I was only interested if the problem was on my end or a larger problem.  When I found out how large it was I just went on with my day and did something else.  Get a life...crap happens and outages happen all the time.  It's not the end of the world but it might be for some fragile people that can't handle unexpected emergencies or disruptions.  And lack of Internet is not an emergency.
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Andy Schack

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Wish I could "like" your comment more than once. 

Andy
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Stephen Rice, Champion

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Amen.  I've been without infrastructure twice due to hurricanes.  I was without power both times for at least two weeks each. There is a lot worse things in life than not being able to check Facebook for a few hours.
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fmj77

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Agreed. I couldn't imagine going without electricity for so long. Our restoration efforts have been dismal for Puerto Rico.
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Bev, Champion

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Yep, a hurricane got me once, a week of no power, Ice storms hit here now and then and, that's 2-3 weeks no power. Every thunderstorm means at least 2 hours without power, you get used to it and, get a generator with plenty of fuel.

I wasn't affected by the outage today but, had I been and, needed the internet that badly, I could have driven to town where I have 4 G cell service or a public hot spot, no big deal, things happen. Like anything man made, it's not a matter of IF it will break or fail but WHEN it will break or fail.

People seem to forget that they have to maintain, repair and, periodically replace cars, appliances, clothing, houses, tractors, etc... when it comes to other things like internet, phone and TV service.
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Andy Schack

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Not trying to rub salt in a wound here but it astounds that people don't plan ahead and have a backup plan for emergencies. I live about as rural as you can get. Cell service is very poor. There are many different models of cell phone amplifiers out there to choose from. I installed one years ago and went from 1 bar to full service. Even with that I realize that Verizon could possibly go down in an emergency....we live along the Gulf Coast and are in hurricane country. So I bought an AT&T prepay phone. 

Power outage? I have a generator and I have a 1K inverter that I can hook to one of the vehicle batteries, just in case the generator fails. 

To call people jerks because you personally don't prepare is simply rude and uncalled for. 

Andy
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zanne

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Sometimes things go wrong even with the backup plan. I can not get cellphone signal at my house-- none of the cell services can reach my area reliably. I have tried signal boosters, extenders, etc. None of it worked.

I also had a backup generator, but the last time we had a hurricane and lost power, the generator wouldn't work. Tried to get it repaired and the authorized repair guy literally told us to "f*** off" because he could make more $ selling new generators at hiked up rates. Also, generators do run out of gas and there are times when gas stations run out of gas too.

The good generators cost $ and not everyone can afford them. Plus, as I mentioned, things can go wrong. I've had numerous times where my outside lines (before the meter) got fried by power surges. I've had the lines get fried inside the meter box. Line going in to the house got fried too-- and when your lines get fried and you can't draw enough power even with a generator, it's not very helpful.

I didn't call anyone jerks, so I don't know why you are calling me rude.
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Brad, Viasat Employee

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Since this thread is getting a bit heated. As a company we apologize for the inconvenience of this week’s outage. We are evaluating our communication efforts (and investigating why some failed) moving forward. Outages of this caliber are quite rare but do happen with all ISP companies and we appreciated everyone’s patience as we resolved the issue.
(Edited)
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Deku (The #1 Hero Data Saver), Champion

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@Brad its aok :3 its NOT your guys fault this has happened so therefore... ya cant predict ANYTHING at all... NOR can ya change of what has happened... its NOT viasats fault!!! its just... people who USE the internet WAY too much... they like legit... need to like... go outside and enjoy nature like they did before :3 BUT!!! PLEASE!!! DONT BLAME YOUR GUYS SELVES!!! its NOT your guys fault that this has happened... its just... one of those things... of where we cant do anything about it :3 so yeah ^-^ just dont worry aok??? :3 imma so PROUD of what yall has given me ^-^ and imma VERY thankful for that!!! ^-^
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michael3245

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Yes I agree. I love my internet service. I work in IT outages happen often. But wanted to thank you guys for getting it fixed asap. 
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Deku (The #1 Hero Data Saver), Champion

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yeah me also ^-^
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Hfcomms

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Crap happens and the more complex a system is the more points of failure there is and satellite Internet is a very complex system.  It's amazing to me and quite alarming frankly how dependent people are on technology today.  With a massive infrastructure failure there would be a commensurate massive die off to go along with it unfortunately.

I like love technology but I will never be dependent upon it.  Yeah, I have a prepper type mindset.  I'm a pilot but I don't depend on the GPS and instrumentation.  I still know how to read a map and do my calculations in case of a system failure.

I love the Internet and I have my own motorized c-band and ku-band satellite dishes and 'cut' the cord as far as pay TV goes and of course I have a cell phone but I also have HF and VHF ham radios and can communicate if everything goes to hell.  I love my commercial power but I also have solar power into deep cycle batteries as well as backup generators.  I like being able to open the faucet and having water on demand but I also have a well with a hand pump on it.  I love being able to go to the store and buy everything I need but I can also grind my own wheat and bake my own bread, ect. 

And no, I'm not a wealthy man to be able to do these things.  Everyone makes choices in life.  My neighbors have multiple vehicles, two boats, two 4-wheelers and snowmobiles but are woefully unprepared if anything should ever go 'wrong'.  I don't have any of those toys as I spent my money on more productive assets.  All that being said to get back to this.  Do not depend on your Internet connection or anything else.  As a former military man I also ascribe to murphy's law.  Anything that can go wrong will go wrong and usually at the worst possible moment.  And that is what you plan around.

For most of us loss of Internet for a few hours is an inconvenience and something that will happen from time to time no matter what company you get your service from.  For the very few that loss of connectivity is a real problem then let this be a lesson to you to find a way to mitigate or work around that problem.  Amateur radio is an excellent alternative in an emergency and you can even get text based emails with it.  Bet most didn't know that.  [see Winlink]  If you are so dependent upon your technology that you don't know how to do without then you could really be risking your life if things don't go the way you expect them to go.  Willing to take that gamble?
(Edited)
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wm4bama, Champion

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This discussion reminds me of a Hank Williams Jr. song..."A country boy can survive"..☺☺☺and yes, I really am ready for some football..☺☺

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