This is what I’d like to see....

  • 1
  • Idea
  • Updated 7 months ago
  • Not Planned
  • (Edited)
How about a la carte style plans? For example:

Speed
12mbps $25
25mbps $30
50mbps $50

Resolution
420p $25
720p $40
1080p $75

Data
50g $20
75g $35
100g $50
150g $80

Liberty add 3am-6am free data $10

And so on. You pick what you want/need and get the plan suited to you. Any thoughts? Let’s hear from ViaSat too, Brad..Dianne..Matt??
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Mark

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Posted 7 months ago

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Ken

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Speed and amount of data are good choices but video resolution isn't needed (or desired).  The resolution of the video you watch will determine your requirements for speed and data amount.
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Stephen Rice, Champion

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Do you realize how much it cost Viasat to put that new satellite into service?

The residential customer mindset boggles my mind.  They want the same level of service the big corporate and government accounts get, but want to pay pennies for it.

This is the reality of how it works,  the big accounts pay the big bucks to get top service.  They are where the money is and rightly so, they get priority.

What is left over is sold to us residential people.  We get the crumbs off the floor and pay much less than the commercial and government accounts.
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Mark

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I’m sorry I offended you with my ignorance, Stephen. I wasn’t aware my thoughts were so stupid. I really appreciate you explaining how businesses work. It was simply an idea, that’s all, nothing more. I apologize for boggling your mind. I do have one question.....while you were getting your masters degree in aerospace engineering, accounting and business ..... did your mother teach you any manners?
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Stephen Rice, Champion

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I don't have a master's degree.  I've got an associate's in applied science and a bachelor's in business with a concentration in computer science.

AT&T was charging me $69 a month before I decided to ditch them for Viasat.  I'm thankful for Viasat giving me an alternative and only charging me $60.99 after tax.   

I'm happy about my price being locked in for three years with Viasat as well.  I'm sure AT&T would end up charging me $99 a month in three years had I stayed with them.  Its hard to believe it, but just five years ago I was paying AT&T $33 a month, and they kept going up on the price every year.

Since switching to Viasat, I've started tracking my usage.  I'm not on an unlimited plan, yet somehow the evil company we call Viasat, provides me with plenty of data.  I've been using between 100 to 300 GB a month with no issues.  I simply understand the terms of my plan, and use it accordingly.
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Mark

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I am completely happy with ViaSat. Where I live it is the only viable option. I did a couple months of research before deciding on them. I have given them much praise in other posts and I completely understand my plan as well (you’re welcomed to read my posts if you like). I am on Silver 25 Unlimited 150 and am on track to use just over half my data.


So, sir...before you make assumptions and try to make others look like fools take second to do your homework...or better yet, don’t say anything. There is no need for you to talk to others the way you have. Thank you and have a good evening.
(Edited)
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VeteranSatUser, Champion

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I for one appreciate Mark sharing his ideas and giving feedback to Viasat.

Viasat's plans basically mirror Hughesnet. Now I am not a fan of Hughesnet plans, and the best plan Viasat ever offered (IMHO), isn't even available anymore. That feels like a step backwards.

There, I just offered my feedback on plans.
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Stephen Rice, Champion

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I wouldn't mind paying $25 for 12 mbps but Viasat is in business to make money.
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Mark

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You would also have pick your resolution and data. I just threw some dollar figures in there so it would make sense. That way people could pick how much data, what type of resolution or whatever they wanted. I just posted as food for thought. It could be customized to meet the users needs.
(Edited)
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VeteranSatUser, Champion

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I am not hung up on price as much as options. Freedom and/or Liberty plans meet a lot of peoples' needs. Why push these unlimited plans with restricted video resolution. They are not really unlimited. Give me a blob of data and if I decide to blow it on 1080p video, that is my choice.
(Edited)
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Ken

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Give me a blob of data and if I decide to blow it on 1080p video, that is my choice.
This says it all for me too.
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Mark

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@veteransatuser. Exactly, I don’t stream that much at all so I could pick a lower resolution...It would be complete choice.
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Matt B, Viasat Employee

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That kind of customization would be nice for sure!