this is a joke my data is gone after 4 days this is crazy how can this be legal it should be unlimted speed sucks

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  • Updated 2 weeks ago
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data gone in 4 days reaLLY    THIS IS NUTS
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Shane Brandow

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Posted 2 weeks ago

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VeteranSatUser, Champion

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What plan? How much priority data? What did you do to use that much data?
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Stephen Rice, Champion

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Viasat is fast. Another guy was complaining that he was able to download 12 gb of data in just 6 hours.
(Edited)
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Ronald Stricklin

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Data caps are common. Most service providers have them. They would have informed you of the caps at sign up and the caps are legal. Viasat is a crappy service. Besides being slow it is inconsistent. However it is much better than dial up or older satellite technology. If you have no other highspeed options than satelite then you have the best possible service.
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Diana, Viasat Employee

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Hello Shane, There are many reasons that your data has been used so quickly.  Send an email to viasatlistens@viasat.com.  We'll look into your data for you. 
How many devices are you using?
What are you using for data for?
Are you closing apps/websites when you finish using them?
What apps are running in the background such as a weather app?

Diana