Thinking of switching to Viasat from Verizon LTE

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  • Updated 3 weeks ago
I am thinking about switching to Viasat from Verizon LTE. Ever since they switched to the inlimited plans, the service stinks. The best mpbs download speed was about 3-6 mpbs. The most common speed is around 1. I get throttled even befgore the gb allowance is used up. Seems like I talked to Verizon once a month ablut billing problems. I made a switch in plans lately and they wanted to charge me 150.00. I got it down to 100.00. Still stinks. Every time I call them I get a different story. What are your thoughts about Verizon vs Viasat? I use 30 to40 Gb per month Thanks
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Langsey

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Posted 3 weeks ago

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Greg Ritz

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Don't do it. You will just have more of the same at more money. If your primary use of internet is not between 6 and 11pm, then the speeds are fair (6-12) however, between the "congested times" which is the evening and weekends, it is generally below 1. Also, there customer service is worse than Verizon (I know, hard to believe but true). The worse is they lock you into a 2year contract that you can't get out of because there is no guarantee on speeds, It says up to ##mps but says nothing about an unusable slow speed. Then if you use your data (i have never hit my limit because it is too slow), they will throttle you to an unusable speed. Don't trust them at all.
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fmj77

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If I could get Verizon LTE, which I can't because I barely get a 2G signal in my area, I'd probably get a cheaper Verizon plan. I would use that as a backup for when Viasat is down or for primetime slowdown.
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Ronald Stricklin

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I think you will pay less to viasat for a similar experience.
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barg_

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I have the $75 unlimited prepaid plan (I don't pay that much). Around 18 down, 4 up at all times of day on the phone, 29ms pings. Hotspot is averaging 700kbps, slow, but VERY responsive. I'm 10 miles from the tower and have a cell signal booster. Zip code averages less than 3 people per square mile including town. They have a new tower 13 miles away in the other direction that should have less people on it if the one I'm on bothers. It's direct line of sight unlike the one I'm on which passes through thick trees on my property.

Some were activating an unlimited Pageplus SIM in a phone then moving it to a hotspot. In fact there was an eBay seller. They don't officially allow that though. But if your slowness is due to congestion, prepaid will probably be slower.
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VeteranSatUser, Champion

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What is your general location?
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Langsey

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SE Indiana
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Jim16

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I switched from Verizon to Viasat over 2 years ago.  Best thing I ever did.  I got 45 Mbps with Verizon but only had 10 gigs of data for $80.  Now I have more data then I can use and stream everyday on my Roku & TV. Just be advised that you are asking your question on a complaint forum.  A complaint forum where most people come to complain, not praise. And most of those complaints are from people who use all of their data up and then expect nothing to happen.  Stay under your "priority" data and you should be a happy camper.
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VeteranSatUser, Champion

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What plan options are available for your location?
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Langsey

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Unlimited bronze 25, silver 25, gold 50, platinum 100

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Harvey Mueller

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I switched a year ago from Verizon Unlimited to ViaSat Silver 25-150.  I had 2 cell phones and a hotspot on Verizon and Unlimited means 11 Gb on hotspot and 20Gb on cell phone for priority data.  I made the switch and have not been disappointed.  Service has been great.  Every ISP's has periods of slow response and I've seem them, no difference between Verizon and ViaSat.  As others pointed out, make sure you have enough data to stay within your priority data and life is good.  I'm in Galveston Co, TX.  
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yourguytim

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Don’t switch to this bs.
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fmj77

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Apparently this "bs" works great for Harvey and he's happy with it.
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VeteranSatUser, Champion

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Those are high density spot beam plans on Viasat-2. Given that, I would make the move.
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Jim16

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Agree.  I think he will have very good service on those plans.