Questions about data

  • 1
  • Problem
  • Updated 5 years ago
  • Acknowledged
  • (Edited)
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Problem acknowledged. Email provided for assistance. No need for further response.

Photo of marthaapplegate

marthaapplegate

  • 4 Posts
  • 0 Reply Likes

Posted 5 years ago

  • 1
Photo of Steve Frederick-VS1/Beam314

Steve Frederick-VS1/Beam314, Champion

  • 3178 Posts
  • 2046 Reply Likes
You used up your 10 GB data allotment in 12 days, so you are then DAPped until your next month. You can get unlimited full speed internet from midnight to 5 a.m. during the LNFZ.

Why do you think "that it is a bunch of crap?"
Photo of marthaapplegate

marthaapplegate

  • 4 Posts
  • 0 Reply Likes
because it is ,not everyone can stay up all night! we have things to do in the day.
Photo of ExedeKarmin

ExedeKarmin

  • 384 Posts
  • 40 Reply Likes
Martha,

It sounds like we need to check your data usage.  You may not be aware of what activities are consuming most of your data.  Please send me an email to exedelistens@viasat.com with your account and contact information.  Your LNFZ should be kicking in every night.  It may be coming on later than 12am, I'll also check your timezone to be sure.  I look forward to helping you maximize your data.
Photo of marthaapplegate

marthaapplegate

  • 4 Posts
  • 0 Reply Likes
LNFZ IS COMING ON NOW.and i went into my settings and disabled all the video's on Facebook
Photo of Tommy Fortune

Tommy Fortune

  • 37 Posts
  • 16 Reply Likes
I've heard you have to basically stop your online activity so the system can reset and let the free zone kick in. Otherwise you still get data taken off your allotment.
Photo of marthaapplegate

marthaapplegate

  • 4 Posts
  • 0 Reply Likes
this is what i also heard 
Photo of david

david, Champion

  • 562 Posts
  • 399 Reply Likes
I've never stopped anything and it works fine, at least for me. I don't have DLs going before 12:00, but web browsing has never made a difference.

This conversation is no longer open for comments or replies.