The worst speeds ever

  • 1
  • Problem
  • Updated 10 months ago
  • In Progress
Why am I paying this much for such horrible speeds
Photo of Jenny Lutes

Jenny Lutes

  • 1 Post
  • 0 Reply Likes
  • Extremely frustrated

Posted 10 months ago

  • 1
Photo of Stephen Rice

Stephen Rice, Champion

  • 2647 Posts
  • 1378 Reply Likes
How much are you paying and what plan are you on?  How much data have you used for the current billing cycle?  Are speeds slow all the time, or are speeds better during the day and worse in the evening?

No one can really answer your question without more information than you provided.  Its possible your plan is working exactly as it is supposed to and it is also possible there is something wrong with your equipment.
Photo of Diana

Diana, Viasat Employee

  • 2327 Posts
  • 455 Reply Likes
Jenny,  PLease send an email to viasatlistens@viasat.com. Include your account and contact information.  We will respond to your questions and review your account speed issue.