The worst speeds ever

  • 1
  • Problem
  • Updated 5 months ago
  • In Progress
Why am I paying this much for such horrible speeds
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Jenny Lutes

  • 1 Post
  • 0 Reply Likes
  • Extremely frustrated

Posted 5 months ago

  • 1
Photo of Stephen Rice

Stephen Rice, Champion

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How much are you paying and what plan are you on?  How much data have you used for the current billing cycle?  Are speeds slow all the time, or are speeds better during the day and worse in the evening?

No one can really answer your question without more information than you provided.  Its possible your plan is working exactly as it is supposed to and it is also possible there is something wrong with your equipment.
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Diana, Viasat Employee

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Jenny,  PLease send an email to viasatlistens@viasat.com. Include your account and contact information.  We will respond to your questions and review your account speed issue.