Service trouble

  • 1
  • Problem
  • Updated 3 years ago
  • (Edited)
This Internet services is the worse I've ever had I pay $70 a month and I cannot even connect my cell phone to it it buffers for half an hour to get on google this is the second time of call customer service and they've done absolutely nothing they wouldn't even send a technician out to solve my problem
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kasha

  • 1 Post
  • 0 Reply Likes
  • very disappointed

Posted 3 years ago

  • 1
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Diana, Viasat Employee

  • 2242 Posts
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Hi Kasha,  We definitely understand your concerns. We always strive to provide outstanding customer service to meet the needs of our customers. We are sorry if you did not have that experience.  What can we do to assist you?  Please send your account and contact information to exedelistens@viasat.com. Thanks