Can't play game or stream movies

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  • Problem
  • Updated 11 months ago
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  • (Edited)
The worst internet I have ever had. Can't play game or stream movies, they don't have fast enough speed. Would never recommend this company. Rip Off!
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Thomas White

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Posted 11 months ago

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Andy Schack

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I stream a lot with Exede. Don't game so I can't comment on that end.

Andy
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VeteranSatUser, Champion

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Streaming will sort of work if you have a beam not too congested. Today in mid-afternoon for instance I couldn't stream, but last Sunday at the same time I could.

Gaming is a different animal, especially with first personn shooters because of the high latency inherit with satellite internet.

I have to ask the OP, do you have other internet options, if so why did you choose Exede in the first place.
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Glenda Boertien

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I agree with you. We have data for a week and then we are on data restriction. We can't stream music or movies. I play Farmville II on Facebook. It is so slow that it takes hours to complete my tasks. Then after a week, data restriction, then I can't play at all. On data restriction the internet goes on and off at will and there is no free time. The only other option is highest. Thanks for taking a big chunk of my social security check for nothing.
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Glenda Boertien

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Highest was supposed to say hughesnet.
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Bev, Champion

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I stream at all hours, though I do pick and choose what is worth using my data to stream. I am a gamer, a beta tester for two different game producers in fact and, yes I play MMO games over my Exede connection at all hours. Latency (Ping) averages 600 to 800 ms, That's just over half a second lag. FPS games, with the exception of 2016 release and later by EA Games do not work well but, many games are just fine, even raids, dungeon parties, flying, PvP etc....
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Brad, Viasat Employee

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I think the big takeaway is that streaming is a juggernaut of a data hog. You could lessen the blow by having SD 480p resolution but that will still eat up a data plan on casual viewing on a plan of 25GB or lower in my opinion. 1-5mbps in Liberty Pass should still let you stream but in peak hours (5pm-12am or so, you're not going to have a lot of luck)/ 

Gaming is going to vary wildly. Some games work fine, others won't due to the high ping rate (700m/s average). We have blog posts, youtube channels and posts within this forum about the different gaming experiences.

While we can't change the ping rate ever, we can change data plans and are doing just that. Early next year we'll be having plans that will allow for streaming without worrying about your data being ate up,