Well it is
Sunday afternoon and my download rate is under 0.5 mb/s again.
I remember when Exede was first introduced. Exede convinced me to do away with my Wildblue modem and upgrade to the then new Exede equipment. They touted that I would be amazed at the speeds offered by Exede, so I bit on the offer. It turned out to be hyperbole but at least it was not so bad. Back then, Exede advertised that I could expect speeds up to 12 mb/s. I rarely reached that speed but download rates of 8 mb/s were routine. Upload speeds were always 3 mb/s or greater. Although Exede was exaggerating back then, I was still content with the somewhat lesser rates.
Fast forward to the present. Download rates of 1 mb/s are said to be good enough. Download rates of 0.5 mb/s are said to acceptable during high use periods. Now the high use periods are much of the day. All this long before reaching the threshold data limit.
Here is a news flash. No, they are not acceptable and no amount of publicity will ever convince me that I should find these quasi dial up rates acceptable. It is called high-speed internet. High speed to most people means more than kilobyte speed. One mb/s does not qualify as high speed either.
It is not my fault that Viasat has flagrantly oversold some of its spot beams. They had an obligation to be true to their marketing and keep the spot beam traffic at a level that would maintain reasonable speed.
If I joined a country club to play golf and paid a monthly fee, I would expect the country club management to treat me fairly. If I found out that the country club continued to sell memberships long after the practical limit on membership was reached, I would be dissatisfied. If it used to take 1-day advance notice to get a tee time but now takes two weeks’ notice to get a tee time, I would be horrified. Moreover, to add insult to injury, when I found out that the fine print in my membership contract said I had to continue with monthly dues for two years, or else pay a withdrawal penalty, I would protest.
Golf club memberships are a luxury. In today’s world, the internet is not. Most Viasat users have no other choice of internet providers. Viasat is gouging some of its customers not with the monthly fee, but with the data apportionment. It has to in order to provide everyone on the oversold spot beam something.
Then here comes the late night free zone. As if it should placate most people. I am a septuagenarian who rises at sunrise and goes to bed at sunset. The LNFZ is useless to me. I suspect it is useless to many other people also. Who in their right mind would schedule their lives around a 3:00 AM to 6:00 window?Viasat created this problem willfully. They should put all their resources into solving it. Customers have long memories and spread their discontent on the internet. Viasat has set itself up to fail in the long term.