The modem/router box keeps getting hot.

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  • Updated 1 year ago
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We are unable to connect , I have to use my phone to post this. The modem/router box keeps getting hot. We have unplugged it , reset it. This is the original equipment that we had installed in May.
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R Hanna

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  • frustrated

Posted 1 year ago

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Mike Sabot

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Looks like major outage for Exede. http://downdetector.com/status/exede/map
Mine has been out since 2:30 am est.
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Debbi Cobern

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Mine here in AL was out too at the exact same time. Came back after about four hours. Has been doing this a few times the past month.
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Brad, Viasat Employee

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There was in fact an outage last night. As for the box heating up, make sure it's in a well ventilated area (ie if it's in a cabinet of an entertainment center or something it may not be ventilating properly and heating up.)
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R Hanna

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Our tech was suppose to be here between 8-11 this morning. He called 4hours ago...no sign of him yet.