the cable coming into the wifi router is very hot to touch is this normal

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  • Updated 1 year ago
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the cable that connects the outside dish to the wifi router is getting very hot on the connecting end. Is this normal. When it gets really hot we cannot watch tv or barely use the internet
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Patricia Davidson Thornhill

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Posted 1 year ago

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Diana, Viasat Employee

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Hi Patricia, Please send your account information to exedelistens@viasat.com

Please review this guide.  Did you use the connector when you set up the WiFi modem?
http://help.exede.net/articles/General/A-guide-to-your-Exede-WiFi-Modem 
(Edited)