Thanks Exede

  • 2
  • Praise
  • Updated 3 years ago
Just want to add my praise for what I think is a really great service. We have good, reliable internet at a reasonable price, and with Exede Voice I can call home overseas for next to nothing on a quality service. When I've called Customer Service they have always been polite, friendly and helpful. Having had a stickybeak around this forum recently reading some posts and responses, I think the Exede people do an exceptional job given the variety of problems and questions they respond to and the different levels of crankiness they deal with.  Exede Diana recently helped me with a problem and I was impressed with the speed, efficiency, and just general niceness she showed, and I'm sure Exede Brad and Lindsay are just as good.  I'm pretty sure it wouldn't always be a pleasant job, but they always maintain their professionalism.
I also want to praise the Exede Champions on this forum, what a great bunch of people. They give freely of their experiences and advice in such an unbiased and constructive way, and I have found them very helpful given my limited knowledge of all things satellite internet. They are a real bonus to the Exede service. 
So thanks Exede, Exede people, and Exede Champs, I think your all doing a great job and I appreciate it.
Photo of Roo

Roo

  • 30 Posts
  • 8 Reply Likes

Posted 3 years ago

  • 2
Photo of JEP

JEP

  • 987 Posts
  • 718 Reply Likes

Roo - I think you have posted in the wrong forum.  This forum is only for complaints.

***JUST KIDDING ***

Most people do come here honestly looking for help and some just to unload their frustration.  It sure is nice to see someone posting praise!

Photo of Bev

Bev, Champion

  • 3076 Posts
  • 1291 Reply Likes
Thank you Roo, it's good to see more happy customers.
Photo of Steve Frederick-VS1/Beam314

Steve Frederick-VS1/Beam314, Champion

  • 2800 Posts
  • 1768 Reply Likes
Thank you Roo. It is great to see positive posts on this forum.
Photo of Exede Lindsey

Exede Lindsey

  • 1827 Posts
  • 163 Reply Likes
Hey Roo, 

Thank you for the commendation (: So nice to hear you're a pleased customer and are enjoying your Exede internet and phone service, we appreciate your positive feedback. We also appreciate all our forum champions and users who help us every day with customer concerns, if you ever need anything, just send us an email and we will be there to help. Have a good day!
Photo of HMC1940

HMC1940

  • 605 Posts
  • 253 Reply Likes
Thank you Roo. So nice to see a nice post from someone who is happy with  Exede and the people who are on this forum. A lot of wonderful people here.