Text JOIN? Where does that leave us people without cellphones?

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  • Updated 5 months ago
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No cellphone. Where do I get my information now?
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Wyngs

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Posted 8 months ago

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LorrieL, Champion

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This means you can't take advantage of a text alert service through Exede, since you need a cell phone to be able to text...so you will have to stick to more traditional methods.   everything offered in the new text alert feature can still be done by calling Exede or online.
details of what text alerts involve:  https://myesvt.exede.net/ 
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Steve Frederick, Champion

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Lorriel, the eSVT app has been retired and is no longer available. MyExede Dashboard is still available, along with Easy Chat messenger available through Facebook.
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LorrieL, Champion

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Oh, thanks!  I never even knew that there WAS an eSVT app.  I have always just used the Dashboard...Just signed up for the cellphone alerts and they are GREAT.  Much more convenient for me than a phone call to exede or even the dashboard.
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Brad, Viasat Employee

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Good to hear that you like it! I've seen feedback for EasyChat but this might be the first SMS/text feedback I've seen. We're working on making the dashboard more informative
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Bev, Champion

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You can also use EasyChat to get the same information.

https://www.exede.com/easychat/
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Brad, Viasat Employee

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Hi Wyngs

That's just one of a few self-help options we offer. As some pointed out EasyChat through facebook is the same thing and if you don't have facebook you can go to my.exede.net 
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Wyngs

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Thanks everyone for all the info. Anyone have the link to this 'Dashboard?'
(Edited)
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Steve Frederick, Champion

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my.exede.net
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Gary Lee Williams

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IN LEARNING ABOUT EXEDE/VIASAT I read MANY times that if I wanted more info I was supposed to TYPE (word) to #####. I've begun to wonder what mistake I made by signing a two year contract. I've even clicked a couple links that took me to dead pages. I got a PAPER mail welcoming me to V/E because they claimed no e address although I HAD received two mails (sent one minute apart). The paper had a paragraph with update e address at "myexede.com" that gave the impression or a hacked site (it works now that I've subscribed).
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Gary Lee Williams

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Finally found the Add Reply button hiding at the bottom of my slightly enlarged page. GLW