We are on month 4 with Viasat. We started with their 25mbps plan (Silver) and for the first 2 months had no issues. Starting in September we have had nothing but problems! We get major outages several times a week. Our speeds don't even push 1mbps. After several calls to customer support, we took their suggestion and changed our plan to 100mbps in the middle of September. Literally NO change from the previous plan. Still get consistant outages and our speeds are terrible. Even after the monthly reset to data, we still don't get speeds over 40mbps. Our typical speeds during congestion times are less than 2mbps. We continue to get the run around from tech support and customer support. We have been told numerous times a supervisor would contact us with no avail. Credit to our account for outages never came (as promised we would see it Oct. 1). Very frustrated!!!!