I called yesterday and spoke to Melissa S at tier 3 support. She was able to get us up and running, but today we do not have Internet. I called back spoke to Kandise SLV1863 she instructed me that I could not get tech support level 3 again because her supervisor would not approve it. I asked to speak to her supervisor and I was told supervisor would call me back within 45 minutes. That was 3 hours ago, I do not appreciate being lied to. My wife called back tonight and the tech support man instructed us to switch providers, because we are no longer under contract as of 2 days ago. I have put my credit card payment on hold until, I recieve Internet. You will not get payment. Call me.
Posted 1 year ago
Stephen Rice, Champion
What is your phone number?
Steve Frederick-VS1/Beam314, Champion
Nope! Looks like a piece of petrified meatloaf to me.
Stephen Rice, Champion
Looks like the asteroid that took out the antenna on Viasat 2.
Half-eaten sourdough bread - had one like it in the fridge that had been forgotten too long.
(Edited)
Nope! I still say meatloaf!
Matt B, Viasat Employee