I would not recommend this service to anyone. I called to inquire about service and the saleswoman guaranteed me it was a brand new unlimited plan and during peak hours it would never drop below 5 mps. down, not even close to being true. I asked if her if she was sure several times and she confirmed yes. During peak hours it slows between .17 to .33 which are completely unusable internet speeds. Not able open a facebook page. Can't listen to simple audio files, forget about videos. even 188p will not play. When I call, everytime I hear oh we're sorry the salesperson told you that. All I get is, we understand your frustration, do you want to buy more data? No I want what I was promised. I feel deceived. .17 is not usable, which means unlimited is very limited. I would be happy with 1 meg down in a world where 25 megs is slow. Seems business' these days just redefine words to suit their needs, which seems to be money grabbing. Not once were any plans discussed, at one point after I called about slow speed I was told I should've went online and looked at the plans? Really? your sales team doesn't know what they are selling? Trying to email customer support is as bad as the phone calls, just goes round and round in circles and no one will answer one simple question, do you think .17 to .33 is a useable internet speed. Maybe someone will respond to this in a straightforward manner.
Shannon Williams