This is the worst internet service I have ever seen, heard about, or come across. I signed up for it through directv because it’s the only service available where I live. Apparently I used my 10gb allowance in the first two days. Impossible. My phone doesn’t even use half of that in an entire month. I called customer service and was told “sorry, we don’t offer a trial period. This is unacceptable. The speeds are nowhere near what they promise. There are a couple of class action lawsuits that are being started. I will be joining those as well as contacting the BBB. If anyone else has these issues an have some information, please let me know.