Tell us about your gaming experience with Exede Internet

  • 1
  • Article
  • Updated 2 months ago
Lots of people ask about how well online games work with Exede, but the answer isn't so simple. Some turn-based games like Words With Friends or Draw Something and the like typically work just fine, but so-called 'fast twitch' or online shooter games often don't work well at all. This is an issue with any satellite internet service and it has to do with latency -- the time it takes for the signal to go from your home up to our satellite then back down, out to the internet, back up and back down again. Our satellite is in geostationary orbit about 22,000 miles up, and while we've done a lot of work to speed certain applications, like webpages, these fast-twitch games require a much shorter 'ping'. You may have experienced latency issues with satellite video transmissions, and it's essentially the same phenomenon. 

A few years back, we conducted testing with various games over Exede and published this Help Center article. While it's a little dated, this should give you some idea of what kind of games seem to work OK and which don't. Some games won't even let you play if you're ping exceeds a certain amount. Some games may work well in one area of the program, but not so well in others.

Because there are so many games out there, with new titles and versions being released all the time, it's not feasible for us to continually test them. It'd be great, though, for those Exede (and WildBlue) users out there to let us know what their experience has been with various games. Some have already been doing this in other places, like this Exede customer on YouTube. He's tested a few games that seem to work pretty well (but please note we have not verified any of these results; MakuRuu's opinions are his own.) Keep in mind, too, that your experience with gaming or any other application can vary due to a number of other factors beyond latency, such as peak-period congestion and even your router's performance.

That said, if you've got a game you've tried with Exede and want to tell the community how it worked, this is the place! Thanks for your help.
Photo of Alex

Alex, Viasat Corporate Communications

  • 671 Posts
  • 295 Reply Likes
  • Curious

Posted 3 years ago

  • 1
Photo of Alex

Alex, Viasat Corporate Communications

  • 671 Posts
  • 295 Reply Likes
Here's another review of a game using Exede. This is 'Warframe,' and it appears to work pretty well. Generally these types of online games don't work well with satellite internet, and your experience may vary. We're just sharing this information.
Photo of Kati Aasgaard

Kati Aasgaard

  • 1 Post
  • 0 Reply Likes
I got the highest plan I
And my GTA only plays online for a few then tells me internet connection quits starting to hate excede cuz I only needed WiFi for my game systems and you tubing and it runs real slow
Photo of Deathgod

Deathgod, Champion

  • 61 Posts
  • 31 Reply Likes
Do you have computers connected to your net at same time you are trying to play? If so, you may have to shut them off or disconnect them from the net if you're using a wireless router. I play PS4's Neverwinter, and Destiny fine, so I would think gta would be doable. Is your game console using wifi or Ethernet cable to access the internet? I use an Ethernet cable for mine, for a more consistent connection.
(Edited)
Photo of Deathgod

Deathgod, Champion

  • 61 Posts
  • 31 Reply Likes
As this article is "dated" I will try to list games I currently play on Exede. World of Warcraft, Diablo III, Heroes of the Storm, Rift, Tera, Guild Wars 1 & 2, Firefall, Wildstar, Final Fantasy XIV, Star Wars: The Old Republic, DCU Online, Rift, Defiance, Devilkin, Blade & Soul.While ping is on average, for me, 685-850ish this only causes a slight delay in casting spells and reacting.
   But ping isn't all that devastating at this number as you might think. A lot of issue with normal internet (as opposed to satellite) is that if their pings go high they begin to get lag spike issues (characters running in place and such). But while Exede is high ping the signal is steady. So, once you learn how to play with a little longer cast time on spells and such you are able to enjoy these games. For example: on World of Warcraft I am in 3 raid groups and am considered one of the top DPS ( I also heal in another group). And I am talking "current content".
   Just remember to set your game launchers to ONLY update manually and disable any peer-to-peer settings in some games (to manage your bandwith limit). And do your game updates during your free/early bird zone hours (or use a laptop to update your games at Free Wifi areas or a friend's house then copy the updated games to your desktop.
   In final note; it may take a player accustomed to regular internet time to get use to gaming over Exede but it is doable and enjoyable. So, don't miss out on gaming! I am on the 10 Gig plan and game daily. I use Ventrillo while raiding and most times  don't go far over my limit before monthly reset. Just be mindful to set Windows to "metered connection" and pay attention to game settings for auto update/peer-to-peer and you will be fine. I hope this little babbling post was of some use to alleviate concerns about gaming over Exede.
(Edited)
Photo of Deathgod

Deathgod, Champion

  • 61 Posts
  • 31 Reply Likes
Recently tried Elder Scrolls Online and works pretty good. On PS4 I have  no issues and on PC I encounter  a few frequent disconnects from game server (but will be fine on vent or Discord so it has to be an issue with the hops from the servers.
Photo of healthazerd

healthazerd

  • 1 Post
  • 0 Reply Likes
Are. You still heavy raiding in wow? I am considering switching to the gold 30 plan but need input. I am a current content heavy raider.
Photo of Bev

Bev, Champion

  • 3067 Posts
  • 1285 Reply Likes
Rift: MMO RPG - excellent over satellite. I am a beta tester for this game and, I work closely with the developers to make sure the inherent latency of satellite does not affect game play except in Conquest (three teams of 60 players each engaged in PvP combat on a very large, detailed map.) Even there the lag isn't unmanageable but, you do notice it. anywhere else and there is no noticeable lag. Graphics load beautifully, can use in game text and voice chat add on if desired. I play both ranged a melee classes there and, it all works great on Excede. So doe all other games from Trion Worlds though I beta them I do not play them regularly as I do Rift (too many big updates if I played too many of them.)

The 4th Coming MMO RPG: Forget this one, terrible lag, unplayable, you are dead before you see what killed you, can't navigate town. APX 2-3 seconds between key press and game responding to that key press.

WildTangent Web based games: They also have downloadable games but, here I'm talking about the web based that are not MMO (unless its like Forge of Empires or Good Game Big Farm MMO. Single player web games - all are fine on Excede. So are the small MMO like forge of Empires. Big MMOs vary because the are games like Game of Thrones, Lord of the Rings Online, etc... so those vary but at least via the WildTangent app you get a free session to see if it works well for you on most games.

Definitely use the free zone to update, if you have it and game, if no free zone, consider a package that offers more priority data to allow for the monthly total average of game updates. (that varies too but, many MMO games update weekly and those updates are often multiple GB, so be aware of that.)
Photo of Deathgod

Deathgod, Champion

  • 61 Posts
  • 31 Reply Likes
For console gaming (I don't play this as often due to PC gaming has higher graphic quality [depending on your rig]) I have had good experiences with my PS3 on the following games: Diablo III, Assassin's Creed: Black Flag (played co-op mode with friends over Exede net and we had fun- He is on landline net), Final Fantasy XIV, Defiance, DCU Online (note DCU Online seems to have over crowded or poor quality servers so gaming at times on it becomes very unpleasant).
Photo of Deathgod

Deathgod, Champion

  • 61 Posts
  • 31 Reply Likes
Recently played Blizzard's Overwatch on Exede. Was fun; won some and lost some. Was very enjoyable and a friend partied up with me for a few matches (he has what we refer to as 'Real internet' [a landline based net]) and we were able to effectively work as a team and have a great time. So, Overwatch tested and played fine over Exede net.
Photo of Deathgod

Deathgod, Champion

  • 61 Posts
  • 31 Reply Likes
Update: Black Desert and World of Warcraft Beta Legion for PC Destiny on PS3 are playing great on Exede. Also, Discord (VoIP) works fine, as well. I will try to keep listing games I try out on here for all the gamers out there on Exede. :D
Photo of Brad

Brad, Viasat Employee

  • 3090 Posts
  • 1089 Reply Likes
Thanks for the gaming update! I'm completely fine keeping this open to have gaming updates
as they happen. Much appreciated Deathgod!
Photo of Danielle Brennan

Danielle Brennan

  • 82 Posts
  • 119 Reply Likes
Just a question for you gamers, but are there any decent games out there  that can be played by a person with only a left hand? Most of the ones I have seen my friends playing need both hands during the game play.
Photo of Old Labs (VS1-329)

Old Labs (VS1-329)

  • 3823 Posts
  • 3861 Reply Likes
Danielle, an associate of mine asked me the same question awhile back. While wile unable to provide him with any games designed specifically for that purpose, I searched for one handed game controllers - he wound up going with the Grizpaw for his son and he's happy with it. See:

www.griztech.com

or a quick overview at

http://www.disabled-world.com/assistivedevices/computer/grizpaw.php

I'm sure there are others on the market.
(Edited)
Photo of Danielle Brennan

Danielle Brennan

  • 82 Posts
  • 119 Reply Likes
Thank you Old Labs. My boyfriend loves to play games, and I would like to get into it to see if it is as much fun as he seems to have. Being physically challenged, I am always interested in trying to improve my activities. That GrizPaw controller looks like it would be good for me, although I am sure it will take some practice getting comfortable with all the functions. Having one hand does present a few challenges with things, but I usually find a way to move on. Thanks for the help on that.

Danielle
Photo of Deathgod

Deathgod, Champion

  • 61 Posts
  • 31 Reply Likes
     You can also check out turn based games (such as Starcraft II). And as mentioned there are plenty of Gaming mouses that would allow for one handed play (Razer Chroma etc.) that have multiple buttons for keybinding actions/abilities to.
     Even games like World of Warcraft can be played one handed (you might not be able to do the big raids and such but can enjoy questing/world events). I have a severely disabled friend that enjoys playing World of Warcraft (as one can move and  do actions with  a keybound mouse).
Photo of Danielle Brennan

Danielle Brennan

  • 82 Posts
  • 119 Reply Likes
Thanks Deathgod.

Danielle
Photo of InternetUser

InternetUser

  • 7 Posts
  • 0 Reply Likes
I use macro software when playing games because I cannot physically hit the buttons let alone hit them repeatedly.  I use AutoHotkey which takes some learning or googling.  It has made some games playable for me.   I play World of Warcraft with one hand.  Some games might not let u use software like that while playing but its made games playable for me again.
(Edited)
Photo of Christine Conrad

Christine Conrad, Champion

  • 263 Posts
  • 292 Reply Likes
I used to try to lay the games with a regular controller, but it didn't really work well for me, and I would get frustrated because I just couldn't do a good enough job. I got one of the GrizPaw controllers about a year ago, and have been so much more satisfied playing games with it. It was developed for one handed operation, and I can say that is a good controller for those with those of us with only one working hand. Danielle, you really should think about getting the GrizPaw controller.
Photo of Bud

Bud

  • 1 Post
  • 0 Reply Likes
We recently moved to a rural area, and exede was our only option. With a family of four who game and do other stuff online, we can go through 10 gigs pretty quick. We also aren't getting anywhere close to the 12 mbs promised. As for gaming, my daughter can pretty regularly play on the minecraft servers without too much lag. For me, I can play some aspects of world of Warcraft. Pvp and raiding is problematic at times. On the ps4, call of duty is pretty much unplayable. I can play nba 2k16 without much of a problem. It's highly disappointing being a gamer, and not being able to play the games you love. It's been an adjustment for all of us.
Photo of Deathgod

Deathgod, Champion

  • 61 Posts
  • 31 Reply Likes

     As in my posts above I have mentioned gaming and raiding on WoW is very doable, but I am one person using the net and have set my systems to limit data overages (as best I can). It may be very hard for you with multiple people all gaming and using it; but if you make sure to manage the data and set the PCs and Consoles to not auto update and a few of the other Data Restriction tricks I have mentioned in other posts you might be more able to enjoy your gaming.

     I am on the old plan and have a limit of 10 gigs a month and seldom run out of data playing ALL day long on WoW and such (this month I DID go over my limit as of yesterday due to being in Beta Legion from Blizzard and it updating a bit more than the standard WoW Client). But even on restriction I can play (although I do spike to 1k latency if I join a big raid and so will be doing 5 mans and such till my reset date).

     I'm not aware of what Data package you have but if it is over 10 gig plan you may be able to make it work by setting some of the data restrictions on your systems I have. I hope you can start enjoying your games again soon. :D

Photo of InternetUser

InternetUser

  • 7 Posts
  • 0 Reply Likes
When we moved to an area that didn't have high-speed internet it devastated our family as well lol.  We use the satellite for updating and browsing the internet and I use my hotspot on my phone for gaming.  most games won't take over 100mb per hour to play if ur not using like VOIP etc while playing.  The satellite won't get you a better ping than 800 where a hotspot can get you around an 80 ping. It's been a real adjustment for us but we've been doing it this way for 3 years now.  You can play with almost any wireless speed connection.  We connect at 4g and LTE here and the connection to the game is the same.  It's the amount of time it takes to send/recieve a packet that makes games unplayable not how much data can be transferred at once.
Photo of InternetUser

InternetUser

  • 7 Posts
  • 0 Reply Likes
You can honestly play most casual games on satellite.  There is close to a 1 second delay so i wouldn't recommend anything that is more sensitive than that.  Minecraft, 7dtd, etc I would play on my satellite instead of using my cellular data for the better ping.  Battlefields I wouldn't even attempt to play on satellite(servers would probably kick you for high ping anyway).  Games like that I do poorly in even with no lag lol
(Edited)
Photo of Christine Conrad

Christine Conrad, Champion

  • 263 Posts
  • 292 Reply Likes
Bud, it is an inconvenience having to use satellite internet with that 700 ms delay, but it is something one has to get used to if you choose to live out in the country where other internet suppliers are just not available. You just have to do the best you can, and play the games that are not a sensitive to the quick response actions.
Photo of Deathgod

Deathgod, Champion

  • 61 Posts
  • 31 Reply Likes
I agree just takes time to get use to playing and get the timing down to be pro-active to game mechanics by starting to move a bit before a Boss slams the ground and so forth. Addons are available for many games that show timer bars for when a mechanic is about to happen (Deadly Boss Mods or GTFO for World of Warcraft) and get in the habit of watching the bars.
Photo of phinneus

phinneus

  • 79 Posts
  • 36 Reply Likes
Wow uses very little data jsut launching the wow.exe and not using bnet app.  Just tossing that out there.

solo questing uses about 7mb an hour.
Raiding with 20-25 people and you will do about 70-100mb in 3 hour(normal raid length for most guilds)
also if you add in vent(rillo) that pretty much doubles that data.

When I was raiding I pretty much disabled my modem during the day and plugged it in right before raid time but im on 10gig plan which is roughly 333mb a day
Photo of Deathgod

Deathgod, Champion

  • 61 Posts
  • 31 Reply Likes
I GREATLY disagree with  who ever is doing this  list of games that do NOT work. I have played Assassins Creed, Aion Online, and DEFINITELY disagree that World of Warcraft is not playable on Exede. I play World of Warcraft on a daily basis and raid in Current Content Raids just fine. Possibly, people having issues gaming are over their data limits and on a slowed connection or others in the home are using up bandwidth causing them lag in game.
Photo of zanne

zanne

  • 209 Posts
  • 57 Reply Likes
I think it also depends on location and weather. Not everyone gets as consistent service where they live and the weather can greatly affect things. If you live in a place where it rains a lot, it is very likely to affect your gameplay.

Of the games you listed, the only one I play is World of Warcraft. There are certain things that are next to impossible to do in the game with the high latency, but for the most part it is playable. There are outages due to storms and sometimes due to unexpected maintenance, but I rarely rubberband.

My latency is such that I can one shot a mob on my druid with swipe, run and swipe another mob, and while I am one-shotting the 3rd mob, the first one dies. In some ways the latency is beneficial because I can fly in to the Temple of Two Moons or Shrine of Seven Stars and land on the upper platform before I get dismounted.

Time-sensitive raid mechanics are a pain though. I will move out of ground crud but the game will think I'm still in it. I seem to run slower than other people around me, it takes longer to summon my mount, stuns / snares / fear tend to last longer than they should. I can't do the torch-tossing quests because the target moves by the time I get it to go through. Sometimes I have to click my fishing bobber before it splashes (when it is down to the last few seconds) in order to catch fish.

At times the latency can be extremely frustrating, but it is still 100 times better than the lag I had on EverQuest with Hughesnet. It took me 5 minutes to zone.

I tried playing Neverwinter Online, Lord of the Rings Online, and Dungeons & Dragons Online but I rubberbanded-- which was rather funny looking during the winter toboggan type race, but pissed me off when doing the horse race thing in LotRO because it made me lose.

I think the fact that I used to have worse latency has made me more tolerant of some of the issues.

Is it just me, or did WoW do away with the latency compensation slider?
Photo of sildein

sildein

  • 40 Posts
  • 12 Reply Likes
It's extremely hard to get a decent DPS playing a hunter when you can light up every spell on your bars before they actually register
Photo of Deathgod

Deathgod, Champion

  • 61 Posts
  • 31 Reply Likes
The latency Tolerance should be under "Combat" options. And DPS is pretty good (depending on your setup). My Demon Hunter on pull can burst over1m DPS and averages out to around 500-650k at around 895 iLv (I'm sure a person with lower latency can do higher, but that's not too shabby for around 634-700 ms latency).
Photo of sildein

sildein

  • 40 Posts
  • 12 Reply Likes
I don't even try it outside of the LAN. I'd love to be able to have a few people hop on a game of Minecraft or to play an MMO, but between the data limits and extremely high latencies, it's just not possible. I've basically given up multiplayer gaming after moving to the sticks. That being said, it's better than nothing. 

On a side note, I've been tempted to try and organize a LAN party, but I'm not sure my underpowered, chronically overheating router would handle it.
Photo of Michael Popovici

Michael Popovici

  • 2 Posts
  • 0 Reply Likes
I have a problem with the games I play. It works fine no lag but when I press a key to move my character it takes a long time for it to move. Everything else works but the movement. It happens on my other computer too. Example: I press the W my character moves 2 seconds later rather than instantly. Please help.
Photo of Bev

Bev, Champion

  • 3063 Posts
  • 1284 Reply Likes
All MMO games, odds are it's something to do with it being a top level domain that those are hosted on and, how the servers work with the high latency of satellite internet customers.
Photo of Deathgod

Deathgod, Champion

  • 61 Posts
  • 31 Reply Likes
    I did some looking into the ".io" you mentioned and seems this could be  causing your issue, depending on where you live relative to them. here is what i found out:
"The Internet country code top-level domain (ccTLD) .io is assigned to the British Indian Ocean Territory. The .io domain is administered by the Internet Computer Bureau, a domain name registry company based in the United Kingdom."
    It can mean a few other things as well; but seems for the games you listed above it's possible the server location is causing your issue. Hope this helps you in some way to understand why those games are having a bit more lag than a company located closer to you.
Photo of Brad

Brad, Viasat Employee

  • 3047 Posts
  • 1069 Reply Likes
Well done Dethgod, I think you earned this reply: http://i.imgur.com/rPNCqww.gif
Photo of Brad

Brad, Viasat Employee

  • 3047 Posts
  • 1069 Reply Likes
Glad you were able to find the issue Michael. 
Photo of Deathgod

Deathgod, Champion

  • 61 Posts
  • 31 Reply Likes
Lol..ty, loved that .gif. :D
Photo of Deku

Deku, Champion

  • 832 Posts
  • 459 Reply Likes
i tend to play dragon ball z xenoverse 2 multiplayer onto my ps4 and it works fine. a lil lag but its aok for me :3 also i tend to play battle field 4 onto my ps3 and it works just fine for me :3 also when i play pokemon onto the 3ds its just fine for me :3 like the pokemon battles trades and the wufi works just fine for me :3 also i play some splatoon onto my nintendo wii u and its fine. lil lag BUT!!! hardly noticeable :"3 also another thing... i play super smash bros for the 3ds AND the wii u but yet its laggy and also i can play some but NOT all games. as it appears to be super laggy on both sides :(
Photo of Bev

Bev, Champion

  • 3067 Posts
  • 1285 Reply Likes
Some games don't deal with the lag inherent to satellite internet well. I will say that both Glyph (Trion Worlds) and EA Games (Origin) do make an effort to allow us to play intentionally. I have Beta tested for both and, interacted with the developers and technical teams for both companies and, I do know that they do try to make lag as little of an issue as any given game will permit. Of course some game mechanics are affected, that can't be helped but, overall those games are very playable for us.


For example, I can run with the best in Battlefield 1 (current and former EA employees) and, I am generally in the top 50 in PvP in Rift. Both MMO, both large groups fighting and adventuring together, both mid high to high end graphics. So with some games, it's very doable with Exede.

Now, a game called The 4th Coming (old game by eAcceleration) is on the opposite end. I was once a GM there, with dial up service but, under Exede, the lag makes that game unplayable.
(Edited)
Photo of Oriville Tycoon

Oriville Tycoon

  • 1 Post
  • 0 Reply Likes
We got the brand new router and it seems to work very well in all areas accept gaming. I've attempted playing For Honor and Star Wars Battlefront II (EA) but the latter won't connect at all. The former has no problem connecting to the servers, taking me to the multiplayer screen and even matchmaking/character selection works flawlessly and quickly, the only problem comes as soon as the match starts, all of the connection warnings appear at the top and it kicks me back to the main menu. Very frustrating since For Honor is my favorite game out there right now, but I can't get further than 10 seconds into a match without getting thrown out of it. Interestingly, I've never had this problem even with much slower Wi-Fi. In fact, Hughes Net didn't have this problem at all, another satalight internet that was much slower, yet kept pace with the most advanced combat system I've ever seen from any game. I find this whole situation upsetting.
(Edited)
Photo of Bev

Bev, Champion

  • 3063 Posts
  • 1283 Reply Likes
EA Surprises me, I do volunteer support for them. Create a ticket, get on Help HQ, bug the tar out of them. That's one of the few EA games I don't play and, all of them work fine for me - times when there are global issues on the EA end excepted.

Is Origin able to connect properly? If Origin is having issues, then your EA games won't work.

For Honor, all you can do is contact support and see if they can help you diagnose the issue and, get it stopped.

I play Aion, Rift, Battlefield 1, Eve Online and several other games, no problem. Most are EA and Trion games but, of late NCSoft is doing better with the high latency so, Aion is back in my library of games. (for years their update server blocked connection of over 300 ms latency but, that's no longer the case with NCSoft.)
Photo of Jeff Roberts

Jeff Roberts

  • 2 Posts
  • 0 Reply Likes
Poor at best with data throughput Capped at 12mbps (8 mega-"bit" = 1 Mega-"Byte"), which you will rarely see. Throw in a packet loss of 6 to 1, 650ms Latency (65/100th second) and 100-270ms Jitter which means you need to be almost a Whole Second Faster than everyone else to be successful at any online game. The previous Real-World example is also a Best Case Scenario. The Most Likely Scenario, if you have Internet at all, will net you anywhere from 1.5 to 7mbps and typically the same Latency. Unless you are on Liberty Pass where you can enjoy 3.3-210kbps (Worse than dial-up at 56KBps & <10ms latency). Does it matter if you have an unlimited plan? NO, the Latency & weather will still plague you. (screenshots and data to back every word above)