Technician Nice guy.

  • 3
  • Praise
  • Updated 3 years ago
The Tech just left here after installing a new modem. He was a very nice man. 
He answered my questions, setup the modem, stayed with me for the speed checks, and performance.  All seems to be working fine as of the moment. Oh and by the way he was on time. His GPS got him lost and I had to go pick him up but no problem....
I forgot his name already, but he is from Poland and came here from Wisconsin. 
Thanks to him for coming today.

Dave
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Dave

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Posted 3 years ago

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Exede Lindsey

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That is awesome news to hear David, thank you for sharing your installation experience. It’s always exciting to hear our customers receiving the top quality service they deserve, not to mention BEING ON TIME!  
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Joshua

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Glad to hear things are working now. So it sounds like it was the modem that was causing the slow speeds.
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Dave

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Hi Joshua
Yes I have went straight into the modem and had no change. I also bought a new router. 
-------------------------------------------------------snip-----------------------------------------------------
Hi Jim
From what I see in your post with the Up To could cover anything from dialup to good speeds. That's a rather broad area wouldn't you say? I would like to know just how many are on this beam I am on.

I understand this but some of them are at 2-3:00am and same results. Well if they are getting less it's up to them to keep saying something about it. I mean if my speeds were much lower than this I would either demand they fix it or I would leave the service because of the no holding there end of the agreement. Period.
I mean $120.00 bucks a month should give you great speeds and service.
Dave
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Dave

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BY the way is anyone else getting an error on the speedtest.net like the following??
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Knight Rider

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I did yesterday but I was under Data restriction.
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Steve Frederick, Champion

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I just tried and  got the same thing. They appear to be down right now. I always use testmy.net it works much better for me and gives more consistent results.
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Dave

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I use this one Steve, it seems to be more stable and consistent. 
http://speedtest.tds.net/