Tech problem - cponnecting to secure sites

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  • Problem
  • Updated 3 years ago
  • Acknowledged
  • (Edited)

It seems like weekly I develop a problem connecting to secure sites.  Yahoo, particularly Yahoo mail, and are two examples of sites that won't load when I have this issue.  The problem is common across 4 computers and two different OS and multiple browsers.  The solution appears to be to reboot my satellite modem.  Nothing else resolves the issue (in other words changing my equipment has no effect, rebooting the satellite modem is an instant fix).  Any ideas? 


Photo of Bruce


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Posted 3 years ago

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Photo of Exede Lindsey

Exede Lindsey

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Hello Bruce, 

That sounds odd that you would have to reboot your modem on a weekly bases just to access these secured sites. Please allow us to take a look at your account and see if there are any issues with your modem. Have you attempted to use different web browsers or clear your cache and cookies to see if this helps? 
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david, Champion

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There's a thread on the other site with a few others having that problem.