So out of the blue a week ago, my internet just went out. After trying to troubleshoot and working with the awesome rep (please give her lots of kudos, she was awesome), it was determined that a technician needs come out and save the day.
As I'm waiting for that to happen this Friday. I completely forgot that I had even called ages ago asking about rewiring the sat, to move the modem with my router to another building on the property. Since a tech is coming out anyway, do I need to call again to update the service request, or just surprise it on them when they arrive? I realize that would entail an extra charge, and am totally fine with that.
As I'm waiting for that to happen this Friday. I completely forgot that I had even called ages ago asking about rewiring the sat, to move the modem with my router to another building on the property. Since a tech is coming out anyway, do I need to call again to update the service request, or just surprise it on them when they arrive? I realize that would entail an extra charge, and am totally fine with that.