switching service

  • 1
  • Question
  • Updated 2 years ago
  • Answered
I just recently had Hughesnet installed in Sep '17, if I wanted to switch to Viasat how would that work?
Photo of Tim Davis

Tim Davis

  • 3 Posts
  • 0 Reply Likes

Posted 2 years ago

  • 1
Photo of Steve Frederick-VS1/Beam314

Steve Frederick-VS1/Beam314, Champion

  • 3203 Posts
  • 2062 Reply Likes
All you have to do is call Hughesnet customer service and tell them you want to cancel. You will be required to pay cancellation fees, and possible return some of their equipment to them, or be charged. Viasat and Hughesnet are two totally different companies, 
Photo of Stephen Rice

Stephen Rice, Champion

  • 2834 Posts
  • 1470 Reply Likes
What he said.  I would seriously wait a few months before making any changes.  Hughesnet is going to have to remain competitive when Viasat comes out with the new plans.  You might be able to stick with Hughesnet and get a plan better than what you currently have without switching companies.
Photo of Jim16


  • 2453 Posts
  • 2183 Reply Likes
Tim, can you tell us some of the reasons why you want to switch?
Photo of James


  • 333 Posts
  • 52 Reply Likes
it would work about the same to answer your question only you would have to pay their fees then the new fees and contract all over agin 2 more years, might wanna think before jumping on anything and have a pretty fat bank account.
Photo of Tim Davis

Tim Davis

  • 3 Posts
  • 0 Reply Likes
When I heard about Viasat offering unlimited(i.e. 150Gb) plans I regretted getting Hughesnet. I'm also hopeful that they will offer competitive plans to match. Here's to hoping for better sat-net plans.

I thought 20Gb would be enough, we ran through it in 2 days; so I downgraded to the 10Gb and just work with the slower speed for the month essentially. Still better (more stable, better uptime) than the fixed wireless we had before.