SurfBeam 2 modem flashing all four LEDs. Tried repeatedly to power down and turn on modem to no avail. Accessing the modem status page reveals a software download was started but at 0% on the Modem Status/IFL page. Communication to TRIA is non-existent. Shows Rx power @ 0.0dBm, Rx SNR @ 0.0dB, ODU Telemetry status inactive, Cable resistance N/A Ohms, Cable Attenuation N/A dB. Could the interrupted software (firmware) download cause this issue?