Data all used up

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  • Question
  • Updated 3 years ago
  • Answered
  • (Edited)
Last week, (11/ 11) I was told that I used up ALL MY data. I have your highest pay $$$$ plan. I can't believe it....you 'gave' me another 5 gb or whatever, and I already used that much? Give me a break. You guys suck. SUCK.
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Jeff Mattax

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Posted 3 years ago

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Steve Frederick, Champion

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You are using the data. You can't blame Exede for what you have used the internet for.
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Jerry Rice

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You should have gotten Liberty Pass with your plan. You still get close to 5mbps, even after you run through your primary data.
(Edited)
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Exede Lindsey

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I’m sorry you feel that way, Jeff, I would be more than happy to review your account and check your usage categories to help you get a better understanding of what has being consumed. Please send us an email to exedelistens@viasat.com with your account and contact information. Thank you  
(Edited)