Streaming is prohibitive with Exede packages

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This is from an article in the NY TImes.  How in the world will Exede move into the 21st century with these kinds of changes happening.  DVD are going extinct.  Everything is going streaming, in over 50 countries around the world except for rural America!

"Netflix now counts more than 65 million streaming members in more than 50 countries and plans to expand across the world in the next 18 months.  Netflix has 5.3 million DVD subscribers, a significant falloff from its peak of about 20 million in 2010; Executives said the process was challenging and required juggling two distinct cultures, one with fast-paced growth and the other in long-term decline" 
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Leslie

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Posted 4 years ago

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david, Champion

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It's a factor of the technology. If you have a way to get massive more amounts of data through a satellite call Exede, they will be happy to here from you.

Meanwhile I'll be happy to have them as otherwise I would have no Internet.
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Knight Rider

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There is a way and NASA is testing it now.
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Leslie

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David, soon you will have no DVD service either as you can see that that business is a dead end.  If 50 countries and counting are streaming through Netflix, why can't we?  Streaming in Rwanda?  Streaming in Iran?  No service in rural Wyoming!  Viasat could do this in a heartbeat I'm sure, but the rural customers are at the bottom of the list as Craig says below.  I didn't know that they have contracts with the govt., airlines, etc.  So why care about you, and me.  They never will and you and I will be left behind
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Leslie

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All in all, given what I am coming to know about Exede, I liked Wild Blue better.  Better service--when I called in I did not get a call service.  I still cannot straighten out my billing after 20 hours on the phone and 5 emails and even a post here.  My internet is intermittent, and I cannot stream anything including radio without using my gb up. 
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Knight Rider

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Actually Leslie, form some of the stuff I have read online about ViaSat, the consumer internet service is actually becoming a bigger part of the company then the Gov contracts and airline service.
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J&J

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@ David, or anyone else for that matter...

It's easy...  Once ViaSat-2 is operational, ViaSat should allocate ALL ViaSat-1 data to residential customers only, NO exceptions.

Get the U.S. military off ViaSat-1, get ALL government contracts off ViaSat-1, get all airlines off ViaSat-1, get corporate jets off ViaSat-1, get cities and railroads off ViaSat-1, get businesses off ViaSat-1, get utilities off ViaSat-1.  ViaSat-1 should be for residential use, exclusively.  Every residential customer should have a 100Mb/sec capable modem and bandwidth should be allocated on an true load-balancing basis at all times (as soon as ViaSat-2 is operational).


The contracts are killing us.  We are at the absolute bottom of the priority list.  The contracts are for GUARANTEED BANDWIDTH, even if our Internet doesn't work at all as a result of contract performance compliance.  The contract with Jet-Blue alone is for 100 Mb
/sec per plane with each passenger enjoying 12Mb/sec up to the 100Mb availability on a particular jet.  People flying on Exede equipped jets are going to think that performance is what they'll get if they subscribe, not knowing there is a world of difference between a contract supplied Jet and a residential subscription.

NONE of the contract holders has so-called "congestion,"  we do.  Our bandwidth is not reserved, at all, it is "spare-change"  and handled at a "background" priority at best.  Our service is expendable at any time a contract customer is active using ViaSat-1.  

I'm dumping all my stock in a large California electric utility and buying ViaSat this week.  I will have a voice in ViaSat as a stockholder and will submit a properly prepared stockholders resolution to the board of directors for  a shareholders vote to forbid the use of ViaSat-1 for any customers not residential, except in a properly declared war (by congress) or other severe civil crisis resulting in a properly declared temporary state of emergency, etc. as the lawyers that prepare that resolution deem proper for non-residential use in emergencies.

I have always been a Champion for Exede and always will be, except now, I'll also be an owner.   The decision to sell off my PG&E stock in favor of ViaSat is purely business.  Anyone researching ViaSat can see now is the time to buy their stock, not next year, it will be prohibitively expensive then.

"Fair use" to me is giving customers what they pay for and make people with cable/DSL Internet just a bit envious of them that live in the rural areas, that is to say, customers will be subscribed only by qualifying (no other Internet available).

I will be advised soon as to whether I should comment/contribute or not on this or other public forums operated by ViaSat or it's subsidiaries.  If I'm told to stay away, keep faith in ViaSat/Exede, it will improve. I will be personally working on that.

 I live in the woods by choice, not necessity, and want good Internet service which is possible except the billion dollar contracts are ruining the service FOR THE PEOPLE.
ViaSat can still make billions...  by selling ViaSat-1 bandwidth to more people that will subscribe when they can get FAIR USE.
 
(Edited)
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david, Champion

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Even if every thing else is moved off Viasat 1 Exede will just sell more subscriptions to fill it back up. Remember when Exede started it wasn't going to be oversold like Wildblue, either.

I don't think we will ever get enough data to allow any major streaming do to any extra being sold. We may get more data, but I don't think it will be THAT much data, though.

Even while it's getting bad for a lot of beams, Exede is still selling more use.
(Edited)
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charley drumm

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we're screwed.
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HMC1940

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YEP!
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Knight Rider

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There is hope for the future, if you read over this hopefully NASA can test it and get it perfected and maybe one day ViaSat can deploy a satellite with that technology to increase the bandwidth and get off the old RF technology.  If nothing else if they could connect the ground stations using that it would improve throughput and would allow end users more data. I dont think they need to worry about the speed of their service, I think 12mbps is good but just worry about increasing the data everyone gets.
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Leslie

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Not available in my area.  Liberty plan is probably for cities.  And you are correct, that I would prefer about 30gb month or more and keep my 5mbps speed which streams fine at low res.  Lately though I have seen my internet cut in and out a lot, even though about every 2 days I recycle it.  Probably too much traffic
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charley drumm

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I wonder if the LIBERTY plan is available for me and what all it entails.
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Knight Rider

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Look up your zip-code on exedes website and it will tell you what is offered for plans as of now.
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Jacqueline Tierney

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We live out in the country about 17 miles from the closest town.  But there is also a lot of FIOS being run by small co-ops around the state (Iowa) and also several excellent WISP providers.  We remain frustratingly just out of reach of both options.  I'm also told several rural areas also have cable run out to them.  But, this likely makes the beam less busy here I would guess so they have to offer more competitive plans to keep and attract customers.
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david, Champion

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The problem is most people can't get the Liberty Pass. Most are stuck with the Classic plans.
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charley drumm

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hope for the future, huh? I hope I live long enough to see EXEDE make any changes beneficial to their customers.
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HMC1940

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I'm hoping I live long enough to get the Liberty Plan. 
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Alex, Viasat Corporate Communications

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Good discussion here. Of course, we're keenly aware of how the data landscape has shifted since ViaSat-1 was designed and are adjusting to that big time with our upcoming satellite, ViaSat-2. We know data is king, and we'll be introducing all new plans to address that. The tough part is that these large satellites that contain all new technology take a few years to design, build, launch and deploy. Plus, we're doing all new ground stations to support what will be a pretty groundbreaking new satellite and network. Cold comfort now, perhaps, but with a little patience we should be able to deliver some pretty robust data plans after next summer's launch. 
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david, Champion

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Alex, do I remember right that Viasat 2 is not going to have the beam problem of Viasat 1, and the load can be adjusted over the whole satellite?

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