Still no service offered, 40475 | Viasat Internet Community

Ive called last month and just now. I still can't get service in my area. No land line service, no satellite service, nothing but cellular service.

Kevin

51 Posts
13 Reply Likes

Posted 2 years ago

2 years ago

Old Labs (VS1-329-L12FZ)

4281 Posts
4368 Reply Likes

Pending a reply from a moderator, and as of right now it would appear sales are limited to the authorized dealer channel but the newer plans are showing as potentially available but things will like change over the next dew days, weeks...

Image https//d2r1vs3d9006apcloudfrontnet/s3_images/1704179/RackMultipart20180215-51985-1iv3jvs-Untitled_inlinepng1518707416

Image https//d2r1vs3d9006apcloudfrontnet/s3_images/1704179/RackMultipart20180215-51985-1iv3jvs-Untitled_inlinepng1518707416

https://www.exede.com/locate-a-dealer/?zip=40475

(Edited)

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1 person likes this

2 years ago

Kevin

51 Posts
13 Reply Likes

Well I called that phone number on that page. Still nothing.

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2018-02-15T15:22:33+00:00

Old Labs (VS1-329-L12FZ)

4281 Posts
4368 Reply Likes

Wait for an offical response from an employee as noted.

2 years ago

Jab

1161 Posts
164 Reply Likes

VS-2 Beams Open

San Francisco and San Diego, CA;
Portland, OR;
Denver, CO;
San Antonio, and Austin, TX;
Tulsa, OK;
El Dorado, AR;
Magnolia, Jackson, and Tupelo, MS;
La Crosse, WI;
Lexington, KY, and Harrisonburg, VA

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1 person likes this

2 years ago

Kevin

51 Posts
13 Reply Likes

And I need service about 25 miles south of Lexington Ky.

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2 years ago

Diana, Viasat Employee

2450 Posts
481 Reply Likes

Hi Kevin, Your zip code states we may have service in your area. You need to contact a local dealer in your area. There are several dealers in your area. Please go to https://www.exede.com/locate-a-dealer/?zip=40475 and click "To learn more, please contact a local retailer. Please note: In this area, Viasat Internet is only available from your local Viasat Retailer."
Or click it on this page.

(Edited)

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1 person likes this

2 years ago

Kevin

51 Posts
13 Reply Likes

Thank you Diana. Ill check to see if that's why I havent been able to get service.

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2 years ago

Kevin

51 Posts
13 Reply Likes

Well after callimg local retailer and figured all this out, we will have install on Monday. Thanks to all who helped!

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2 years ago